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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great group, knowledeable, and friendly!!
The communication and how fast the process went.
Person assigned to my loan was very delayed in responses, asked for documents multiple times even if they had been uploaded to the e portal and was also terrible at confirming receipt of documents. One of the times I called PennyMac to follow up on my loan not moving forward and I was told that it was because my loan officer had failed to complete things are their end. Things just seemed very disorganized and tried to get a hold of someone to speak to was ridiculously impossible.
lack of communication, lack of accurate info, no return calls, nothing done in timely manner. I feel that penny mac did not offer me the best rate at first.
We could not have done at better. The process surpassed our expectation.
I got done what I wanted to get done!
I felt that Nathan was working with my interest in mind. We had to do a subordination and Nathan helped with extra effort to make it happen to my advantage.
The Penny Mac team from start to finish did a seamless and easy process for me. The initial application to completion on my part was maybe 3 hours total time, very acceptable for a loan with pay off and cash out. Many Thanks!!
It went well - I appreciated the PennyMac professionalism with the whole process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.