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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Timothy H.'s profile image
Timothy H. 
5 years ago

Great group, knowledeable, and friendly!! 

SANDY K.'s profile image
SANDY K. 
5 years ago

Great group of people that got the loan done with customer centered focus. 

JORDYN C.'s profile image
JORDYN C. 
5 years ago

Person assigned to my loan was very delayed in responses, asked for documents multiple times even if they had been uploaded to the e portal and was also terrible at confirming receipt of documents. One of the times I called PennyMac to follow up on my loan not moving forward and I was told that it was because my loan officer had failed to complete things are their end. Things just seemed very disorganized and tried to get a hold of someone to speak to was ridiculously impossible. 

PATRICK W.'s profile image
PATRICK W. 
5 years ago

lack of communication, lack of accurate info, no return calls, nothing done in timely manner. I feel that penny mac did not offer me the best rate at first. 

Robert P.'s profile image
Robert P. 
5 years ago

Great to work with and process was very easy. 

Carlos R.'s profile image
Carlos R. 
5 years ago

We could not have done at better. The process surpassed our expectation. 

DANIEL M.'s profile image
DANIEL M. 
5 years ago

I felt that Nathan was working with my interest in mind. We had to do a subordination and Nathan helped with extra effort to make it happen to my advantage. 

ERIK G.'s profile image
ERIK G. 
5 years ago

It went well - I appreciated the PennyMac professionalism with the whole process. 

Stephen S.'s profile image
Stephen S. 
5 years ago

Great experience, made things very easy to move forward with confidently 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.