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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was smooth from start to finish.
The entire process from start to finish seem to be layered in miss communication between the loan team members and the title company for closing. It seemed as if no one knew exactly what was required and no one seem to review notes on the account from previous representatives and everyone seem to be duplicating efforts which made the process even more confusing and frustrating.
Excellent all around!
Great service last year. Would use PennyMac again!
The process was clearly explained.
Meagan Thompson was helpful and explained expectations for us and Penny Mac clearly. I'd rate her "excellent". Prior to working with Meagan Thompson, however, there was a time lapse that required us to resubmit some paperwork. We were not told why there was a delay in processing our loan. We called and emailed. When we finally contacted our initial loan processer, he said he'd communicate back to us within the day or the following business day. That did not happen. Our loan application was passed onto Meagan Thompson ... read more
Friendly and very professional staff and the same for service.
Process was smooth!
I closed on this loan in November. This survey would have been more useful closer to that time. I also do not remember the individual (Mylana Lane) at all in the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,404 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.