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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Five Stars , everyone was very helpful and we love doing business with Penny Mac
It was what we expected.
GFE, was not accurate. Fees Origination and rate were inconsistent and the communication from the Loan Office Megan was not accurate. Felt like bate and switch. Only reason we closed on time is because we ate the cost of the rate buy down for condo. Megan stated she had to honor the rate but then charged us a fee that she did not disclose. Title was inaccurately documented causing more unnecessary fees and time to correct how title was held: “Joint ownership husband and wife”
I was a bit frustrated going into my conversation with Austin and by the time Austin and I were done talking I was in a completely different mood. He was so helpful and took steps to help resolve my question I had not expected. I was grateful for his service!
Austin’s kind, understanding, and tireless efforts were crucial in the efficient and flawless closing of our refinance loan. His dedication to meeting our deadlines in order to catch the lowest rates likely saved us tens of thousands of dollars. Great work, and thank you, Austin!
I had to call to get updates
The entire process was seamless and fast!
TONS of annoying follow up emails to take this stupid survey! Otherwise it was fine. Only taking this survey in hopes you quit emailing me 6 months later
5 star great customer service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,404 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.