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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Adrien B.'s profile image
Adrien B. 
2 years ago

Simply what you expect to handle a refinancing. 

Dwayne W.'s profile image
Dwayne W. 
2 years ago

Thanks for everyone’s patience getting me through this experience . 

Tyler W.'s profile image
Tyler W. 
2 years ago

It was a great job by your company, the only issue I had was with the appraisal. 

David D.'s profile image
David D. 
2 years ago

All communication, explanation of everything in timely manner. 

VINCE C.'s profile image
VINCE C. 
2 years ago

Everything went smooth! 

JOHN S.'s profile image
JOHN S. 
2 years ago

Polina was great to work with 

Milton Hyams S.'s profile image
Milton Hyams S. 
2 years ago

I frankly don't remember dealing with Polina. I dealt with at least 3 Pennymac representatives whom did not necessarily communicate with each other concerning our refinance. Having a single representative from beginning to end would have been helpful. Also we were refinancing an existing loan with Pennymac and often the information sought was information you should have had in your files. If you would have declined our refinance, you would have been stuck with our loan anyway. 

Robert Rankin J.'s profile image
Robert Rankin J. 
2 years ago

I am very pleased with the service that I received. 

Leah W.'s profile image
Leah W. 
2 years ago

I felt overall it was a good experience but I think maybe some training should be done with working with military members. Service overall was great, the outcome was great but I was turned off twice just the way a couple of my questions/statements were addressed. Perhaps it was not intentional but I remember that. Anyway, thank you for listening to my feedback. Have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.