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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Simply what you expect to handle a refinancing.
Thanks for everyone’s patience getting me through this experience .
It was a great job by your company, the only issue I had was with the appraisal.
All communication, explanation of everything in timely manner.
Everything went smooth!
Polina was great to work with
I frankly don't remember dealing with Polina. I dealt with at least 3 Pennymac representatives whom did not necessarily communicate with each other concerning our refinance. Having a single representative from beginning to end would have been helpful. Also we were refinancing an existing loan with Pennymac and often the information sought was information you should have had in your files. If you would have declined our refinance, you would have been stuck with our loan anyway.
I am very pleased with the service that I received.
I felt overall it was a good experience but I think maybe some training should be done with working with military members. Service overall was great, the outcome was great but I was turned off twice just the way a couple of my questions/statements were addressed. Perhaps it was not intentional but I remember that. Anyway, thank you for listening to my feedback. Have a great day.
PENNYMAC has a 4.5 star rating with 5,404 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.