Peoria Ford Service's cover image
Claimed

This profile has been claimed by the business owner or representative.

Peoria Ford Service

3.4

About this business

Peoria Ford is your trusted auto center in Peoria, AZ! Our dedicated team of Ford-certified technicians is here to meet all your vehicle service and repair needs, from oil changes and tire rotations to battery replacements and brake repairs. As a Ford service center, we utilize Ford OEM parts to guarantee your vehicle's reliability and longevity. We provide exceptional care for all makes and models, ensuring your car receives the attention it deserves. 

Location details

9130 W Bell Rd, Peoria, AZ, 85382, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
3.4498 reviews
Select a rating
Dissappointed X-plan customer's profile image
Dissappointed X-plan customer 
11 years ago

Rude, condescending and horrible customer service! Don't go to this dealership! I am an x-plan customer and was looking to buy a new Escape. Chris Barlow (manager) was completely rude and condescending. He said that saying what I propose out loud sounds crazy to anyone. I showed him rebates I printed from Ford.com and he wouldn't consider them saying that he knows nothing about them. They had no interest in selling me a car and frankly I felt attacked and disappointed when I left. 

Rsmith's profile image
11 years ago

yer beware!! Worst dealer ever Lied to and tried to change a deal I had in writing. Took forever just to get numbers on a deal. Be very careful if you try to buy there. 

Ready to buy's profile image
Ready to buy 
11 years ago

Integrity no where to be found We were searching for a used (one to two year) Ford F150 and stopped at this location. Salesman Kelly showed us several and we eventually saw a 2012 which caught our eye. Truck was in great condition and test drove well. Only problem I had initially was the odometer (64K+) on the truck was not the same as the odometer of (45K) listed on the Carfax report located in the glove box that had a date of only one day before we test drove the truck. I inquired as to the difference, and Kelly said he wo... read more

Kevin S's profile image
Kevin S 
11 years ago

Unprofessional Thug Salesman Experience at dealership was just average/below average. I bought a car here 2 years ago but am late on the review just a bit. What soured me on this dealership was what took place after I bought my vehicle. The salesman didn't like the review I gave to Ford, I guess he thought he was perfect but was far from it and I am brutally honest in those surveys they send. I didn't really say anything bad other than he was a "typical salesman only worried about making a deal and didn't give me the time of... read more

Bay's profile image
11 years ago

Stay Away - Worst Customer Service Ever! After a week of e-mail and multiple phone conversations with a sales person, their supervisor and the boss of them all, I arranged to travel 130+ miles to test drive the car on a Sunday afternoon. This was confirmed via e-mail Saturday evening. Dealership opened at 9 AM, departed our home at 9:45 for a 2.5 hour drive. Called the dealership and left a message for Tom Milton at 12:15 pm after we stopped for lunch with our anticipated arrival time (no call back). Arrived at dealership an... read more

M003's profile image
11 years ago

Bad service Hi everyone, I recently bought a car at ford Peoria dealership, I had the worse experience they pressure me so much to say yes on the car even thought I told them that I had to think about it and like five guys show up to convince me, I repeatedly said no that I have think about it at the end I said yes, I was happy to buy a used car in a dealership to build my credit, but I drove home and once I got home tried to lock the doors it wouldn't let and the Tranxel lights didn't work and on ...!! I took it back to get... read more

Jeanie P's profile image
Jeanie P 
11 years ago

The Great Handoff We went in this past weekend to look for a used vehicle for our daughter in college, nothing new, but reasonably priced and in good condition, etc. I repeatedly told them our budget and criteria and I overheard one of the salesmen say "oh that's not going to happen". Then came the hand-off, from one salesmen to the next. We were there less than one hour and 4 salesmen came out to move us around a lot that didn't have any vehicle that met our criteria. A huge waste of our time!!! Take your business to a deal... read more

MAD's profile image
11 years ago

RIP-OFF STAY AWAY This dealership is the biggest rip off I have ever been to! They pressure and intimidate you into buying a car. Told the salesman repeatedly I wanted to think it over but he would not return my keys . Don't believe anything they tell you because it probably isn't true! All they care about is themselves and not the customer. Once the deal is over, you might as well consider yourself a second class citizen because you will be upside down in your loan you will never be able to pay your vehicle off . Wish i had... read more

April Luyt's profile image
April Luyt 
12 years ago

Don't request more info online After requesting info on a car online, I received 8 phone calls. I told each person we were no longer interested and to take me off their list. Each person, including the sales director stated it was never noted that I was not interested. This has been over a three week period. Do yourself a favor and never visit them, or say you're interested online! Ridiculous! 

Frequently asked questions about Peoria Ford Service

How is Peoria Ford Service rated?

Peoria Ford Service has a 3.4 star rating with 498 reviews. 

When is Peoria Ford Service open?

Peoria Ford Service is closed now. It will open tomorrow at 7:00 a.m.