Pet Haven Veterinary Clinic

Jessica Dean 

on Facebook

4 years ago

Our vet recently closed and we were in the process of obtaining records to switch over to Pet Haven this week. I will say the first time I called the staff member I spoke to was very short on the phone and I had my reservations but we were willing to give it a try. Then I saw reviews of many horrible encounters with rude staff members! Still wasn't convinced but then I saw Pet Haven's response to these negative reviews. Unprofessional would be a huge understatement!! I found the way they spoke to and about their clients to b... read more

Jenni Bedford 

on Facebook

4 years ago

I have gone to Pet Haven for many many years and never had an issue until today when they came to check in my dogs. The lady Interrupted me repeatedly, telling me that my dogs were not due for shots etc. which was fine I didn’t have a problem with that but when I asked her to quit interrupting me and let me finish talking she told me she didn’t like my attitude. I don’t feel like that’s an attitude if I’m asking to be heard. In my opinion that’s just doing good business as you listen to your client, if she would’ve listened ... read more

Cory Harkleroad 

on Facebook

4 years ago

We will never use Pet Haven again. An appt was made and misunderstood that is was at 230 and it was at 220. Arrived at 227 and was denied the appt. receptionist was rude and I don’t think any business should be open that acts in this manner. The 5 star rating on FB is a joke because they prevent people from giving them another rating. 

Tori Welter 

on Facebook

4 years ago

Pet Haven sent us a reminder for my cat to get vaccines. We called to make an appointment for this and they scheduled us for an exam and didn’t give her vaccines. When I called about it, they said the only thing they could do is schedule vaccines and the $56 we paid went towards the 5 minute “more thorough” exam that she apparently received. They normally give her a physical along with the vaccines, so basically we are paying double the amount to get done what they initially were supposed to do. I will not be back unless the... read more

Cassidy Randleas 

on Facebook

4 years ago

We’ve gone to Pet Haven for years. It has always been an ok experience...a bit unorganized, rushed, and a different vet every time, but decent. One of our dogs is very fearful of new people and has ALWAYS required 2 of her humans to keep her calm as the vet checks her over. I made sure to mention this as I booked her yearly appointment and was told by the person on the other end of the line that this wasn’t a problem as it was noted as a necessity in her chart. So imagine my surprise when I show up for the appointment today ... read more

Megan Stewart 

on Facebook

4 years ago

Sorry for the long post. I put this on YELP, but thought it might be helpful to read here as well. Unfortunately, after looking at the reviews on Yelp and Google and not seeing a positive one for over 2 years, I am not the only one that's had an experience like I had today. I too have been going to Pet Haven for many years and like others, this is not a review of the veterinarians' abilities, but the unfortunate lack of customer service. Yes, there are policies in place for COVID that I understand, one of them being only let... read more

Rocky E Sapp 

on Facebook

4 years ago

would Love if the service at the the Desk was not Hateful. every time.. never have I had such rude service. its only 1 girl. love my Vet .. shes the Best . counter service SUCKS. 

Maria Ruvolo-Barnes 

on Facebook

4 years ago

Based on my experiences with Pet Haven recently, I do not recommend anyone utilize them for veterinary services. I can relate to many other “do not recommend” reviews on this page. 

Meagan Coleman 

on Facebook

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4 years ago

do not go here!!! Scam. rude work staff. dod not perform any service asked. told me that was a communication error on me.... did not give me what I paid for. gave me 2 pills instead of 4. GO ANYWHERE ELSE. I beg you.