Pet Haven Veterinary Clinic

Letha Thornton 

on Facebook

4 years ago

I’m not sure what has happened to this clinic but reviews are not good now. I’ve been trusting Pet Haven with my pets for 20 plus years, but I’m now looking for a different clinic. I called yesterday to see how far down on the so-called waiting list to get my 10 month old puppy neutered when I was told they don’t have a waiting list and can’t explain why I was not called. I’ve waited for a call for months now. I was also informed that when my puppy came in to puppy check and shots updates months ago that he didn’t have all ... read more

Richard Miller 

on Facebook

5 years ago

After using Pet Haven for over 15 years, I have just been treated horribly by their office staff while awaiting test results for my terminally ill dog. They refused to provide details of ultrasound diagnostics since the doctor who saw him last was not in today. We have been waiting on these results for two days. I only called once per day to check for the results but was verbally assaulted by the staff today. I was very firm in my inquiries and asked more than once to speak to someone other than the receptionist. Instea... read more

Shelly Smiley 

on Facebook

5 years ago

Staff is very rude when you call to ask questions or need help. They act bothered by having to help you. 

Rochelle ChilliesChild Barber 

on Facebook

5 years ago

Emily Ferris is very rude and her approach to a situation was uncalled for..I hope someone talks to her and she handles things differently.. 

Ash Lynn 

on Facebook

5 years ago

My sis took her baby in for a simple TRIM and left with a dog who by evening couldn’t stand or walk on his own. By morning was yelping and not responding for treats. After taking him in they told her it must be related to an UNDIAGNOSED PRE EXISTING CONDITION that there had been zero evidence of prior to the appointment. No responsibility taken at all. Do not recommend taking your fur babies here! After posting her concerns online, she was attacked my current employees and spouses of employees. So unprofessional, I will neve... read more

Coumba Diop Hildreth 

on Facebook

5 years ago

Your fur-baby may go for a nail trim and come out injured with a bogus explanation. be cautious 

LibbyandDylan Kalp 

on Facebook

5 years ago

don't recommend. don't take your animals there. 

Alyssa Weaver 

on Facebook

5 years ago

Up until yesterday I would have without a doubt recommended pet haven, as my family have ONLY used them for the past 20 yrs.... Yesterday that all changed, I took my perfectly healthy 3yr old chihuahua to them aroumd 10am to get a nail trim, I did not go inside with him but I honestly wasn't worried at all, because they are the professionals right? They bring him out to my about 15 minutes later and he is very timid but not bleeding or anything, at that time I asked how did it go? I was told he got a "little nervous " but ... read more

Hector Meza 

on Facebook

5 years ago

My dog has a whole in his forehead, and I have 3 dogs, which neither had been to this clinic in more then 6+ months. I called to set an appointment for the dog to see what was the cause of it (human contact, or something else). The receptionist was rude, and refuse service to my sister because we had too many no shows, yet I called a month ago because one dog was sick and they told me I couldn’t until June. I did not make the appt, but now they are refusing service to a dog with a whole dog in his head. My sister asked to sp... read more