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Pet Paradise Ft. Lauderdale

4.2

About this business

Location details

10401 Orange Dr, Davie, FL, 33328, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.2372 reviews
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Michelle K.'s profile image
Michelle K. 
rating
5 years ago

I was disappointed in this facility. I had boarded my dog for a week because of recommendations I got from three people. During the week I had watched my dog out in the splash area through the online cameras. It took the lady with glasses and a ponytail several minutes to leash my dog. When she finally leashed him she was almost dragging my dog out of the area. Another day I noticed my dog out in the play yard but this time a man with what looks like a bandana across his head effortlessly leashed my dog and walked him out (g... read more

Business response:

We are sorry to learn of your experience. We strive to provide our guests with a safe, clean and fun experience. May we contact you to learn more? 

Miranda C.'s profile image
Miranda C. 
rating
5 years ago

It's been two years since my initial review and I'm popping back on here to reiterate this place is the absolute worse. Because of the damage done to my dog (which is already a delicate breed, Great Dane) and all the mediations he had to go through and treatments he had to go through to cure his kennel cough AND his small intestine infection caused by this place (I have all diagnosis and receipts) FROM THIS ESTABLISHMENT he will forever be on a restricted and EXTREMELY expensive diet. Will continue to go out of my way to war... read more

Business response:

Good Morning, We are really sorry to learn about your experience. Can we have a member of our management team contact you? Thank you! 

Teresa K.'s profile image
Teresa K. 
rating
5 years ago

My dog attends daycare at Barkers. However, due to a job change i am needing to find a different provider. I visited today to get information and the young lady with the curly ponytail and glasses was unnecessarily rude. Perhaps her family owns this place and that is why she is still an employee. Furthermore, i know its a facility for dogs and cats but Barkers doesnt smell like shit and neither does Country Inn Pet resort. I decided to go with Country Inn. Its a little pricey but would you really want your pet cared for by a... read more

Business response:

We are sorry to learn of your experience. We strive to provide our guests with a safe, clean and fun experience. May we contact you to learn more? 

Nastaha L.'s profile image
Nastaha L. 
rating
5 years ago

I would not recommend this place. The videos on Instagram and Facebook looks fun and exciting. but don't get fooled- its all staged! I took my dog here for a two-night stay. My dog is full of energy. always playing and happy. after picking my dog up he slept for 4 hours straight. he seemed so drugged up. what are they doing to these dogs? my dog is NEVER this tired. I've taken my dog to the park and had him run up and down until his legs gave out and he still has the energy to play when he get home. The so-called camer... read more

Aaron S.'s profile image
Aaron S. 
rating
6 years ago

FAR FROM PARADISE! I had brought my dogs there for nearly ten years (boarding & Doggie Day Care). Needless to say, the quality of their services has dropped off DRAMATICALLY. This is not a knee jerk reaction review, more of a last straw review. The last couple of times I had brought my dog there, I received nothing but excuses for issues or concerns brought up. My dog was even injured at one time under their care = excuses/"he is fine"/no attempt to rectify/make amends. At the time no big deal, @$#! happens. The prove... read more

Business response:

we are sorry to learn of your experience. Our goal is to provide a safe, clean and fun experience for all pets who stay with us. Should you wish to further discuss, please contact our corporate office by calling 904 363 3330 

Adrian G.'s profile image
Adrian G. 
rating
6 years ago

I was super excited to use this facility until I realized that your cameras DON'T in fact work, or certainly not accessible from any browser. The real kicker is how rude your online chat representative was to me just now. Definitely NOT bringing in my dog. As a user experience specialist, I can tell you how disconcerting it is when you advertise and promote heavily that I can view my dog live via your webcams, only to find out that is not true. Apparently, I can only use Internet Explorer which is a DISCONTINUED web brow... read more

Business response:

Hi Adrian! Our camera's sometimes don't show up on desktops unless you make sure you enable Flash on your browser, whichever browser it may be! It doesn't automatically do it, showing a blank black screen at times. We apologize for the inconvenience and for your experience. We hope to see you stop by our resort for a tour and to meet the staff so that we can make a better impression. 

Sue-Ann R.'s profile image
Sue-Ann R. 
rating
6 years ago

I've been taking my 2 Golden-doodles to Pet Paradise Ft Lauderdale location over a year now- I always ask for more affordable packages that I have to purchase for both Dogs. I only bring them 3 days weekly when I work from home They don't have or offer any options aside from what their "Corporate" allows and the Staff basically recites the "Corporate" packages back to you. There is no Flexibility to purchase a more affordable weekly Package for 5 days which is much more Affordable and Rollover the "UN-used" days that I... read more

Business response:

Thank you! We can't wait to see you again. 

Ivana M.'s profile image
Ivana M. 
rating
7 years ago

I was very disappointed with the result of leaving my dog in this pet resort. I paid for them to send me pictures of my dog every other day and they only sent it when I called them that I never got the pictures. My dog has to get an x-ray of her spine that connects to her tail because she could not move it since I got her from the hotel. Also, my dog went into heat when she was boarding was not informed. I was very unhappy when I saw my dog so unhappy and hurting so much will defiantly not be taking my dog here again!!!! I a... read more

Business response:

Hello Ivana, we are sorry for your experience. May we have a manager reach out to you? 

Ashley S.'s profile image
Ashley S. 
rating
8 years ago

Sent my dog here for a week. He came home with kennel cough and a injured trachea. I wouldn't recommend this place! When we called to ask how long the dog has had this cough, they said there were no medical records listed! They do not watch over your dog! He hasn't stopped coughing or sneezing all week now. The vet bill came to 100$ and they refused to help pay that too. 

Business response:

Ashley, we apologize that your experience did not live up to your expectations. May we please have our manager reach out to follow up with this review? 

Frequently asked questions about Pet Paradise Ft. Lauderdale

How is Pet Paradise Ft. Lauderdale rated?

Pet Paradise Ft. Lauderdale has a 4.2 star rating with 372 reviews. 

When is Pet Paradise Ft. Lauderdale open?

Pet Paradise Ft. Lauderdale is closed now. It will open tomorrow at 6:30 a.m.