Pet Paradise Ft. Lauderdale

Tiffani C. 

on Yelp

10 years ago

First let me begin. When I first called in i was receiving different quotes because they have multiple locations that do things differently but one representative Shay was very understanding and helpful so I felt comfortable leaving my dog. When coming form my trip, I had a 5hr flight delay. I made sure I called a few hours before 7pm to let them know that my dog would be boarding an extra night. I came to pick up my dog not even 24 hrs later. I picked him up at 1230pm. When I came home, I noticed several bite marks on his f... read more

Sunni D. 

on Yelp

10 years ago

Don't rely on the rates that you are quoted over the phone as you make a reservation through a third party reservation system... not the actual location. In order to get an accurate picture of the prices you must go online. However, the main page where boarding information is listed the prices are not listed there. So if you make a reservation via phone or by their online link you will not have access to their specific prices. In order to see the specific prices you have to click a location link and go to the actual locati... read more

Ellen J. 

on Yelp

11 years ago

My 2 cats have been there for 5 days. When I was there to know the place I asked for the large condo, and I said to never split them cause they use to be always together. I've left 6 bags of dry food, one for each day, and 6 cans of wet food. During my trip I've sent emails almost every single day and although they were very kind answering my questions they just told the cats were not eating much of the dry food the day before I get back. We arrived to pick them up 2 hours before what we've told them. When I got there one of... read more

Lauren C. 

on Yelp

11 years ago

I have boarded my dog at two locations and thought this location would be great, too. I am very disappointed in this location. 1. They force you to purchase a bath for your dog upon checking out. 2. I didn't realize until I already drove away that they didn't forget to charge me for the bath, but they did forget to bathe my dog. 3. I don't think they gave my dog any water while she was there. She kept crying in the car so I stopped and got her a cup of water and she drank til her sides were bulging. So I paid for a $15 no... read more