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Pet Paradise Ormond Beach
- Pet Boarding
- Ormond Beach, FL
About this business
Location details
1211 Golf Ave, Ormond Beach, FL, 32174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
DO NOT leave your dogs at this location!!!!! I work in the neighborhood and drive past this facility often. The road I drive on has direct visual access to their outside kennels. I have never seen a dog outside, so I assumed the facility was closed. Today, as I left work, I saw two dogs outside. What's the problem you ask....there was a heat advisory warning due to the high temperatures (as I drove by, the external thermometer on my car said 103 degrees)!!!!! I saw those poor animals panting, frantically pacing, scratc... read more
Business response:
We are very sorry to see this! We definitely understand how you must have felt. We do keep the doors to the indoor/outdoor suites closed when temperatures exceed 85 degrees. We do have some pups who will figure out how to open the door to their patio. Our team does walk the resort frequently to check on the pups and make sure that everyone is safe.
We used this location for our dog for five days. Upon reserving by phone they asked the series of questions regarding our dog. Upon drop off, they asked the same question about how old our dog was, so we answered again. While on vacation I was excited to learn that I had an email about my dog! When I opened the email, it was a large picture of two dogs and a bio about their stay! The dogs in the picture were not mine. What a disappointment, I emailed them to let them know they had sent the wrong dog information. They u... read more
been goingv there for years for boarding as well as wacky wednesdays staff has been great.. have show dogs but wanted to have one groomed today for first time by this groomer kelly... was fifteeen minutes late,, was sent away..told to make aniother appointment... walked out... most people who use these facilities are very very busy people and cannot always be on time.. looking a less rigid groomer.. very unhappy..
Business response:
Janet, We apologize that your experience did not live up to your expectations. May we please have our Manager reach out to you to follow up with this review?
Wow, what a neat place. Our dog is excited when we drop her off and the staff is absolutely the very best - it gives me great comfort that our beloved dog is safe and sound when we leave her.
There has been an update since Saturday ! My 12 year old pug is sick with Kennel cough !!I have contacted staff to share my feelings along with the hope they can clean up and or do what is necessary to prevent the spread of this sickness so there is no further spread of this to little ones !
Business response:
Mike, we apologize that your experience did not live up to your expectations. May we please have our Manager reach out to you to follow up with this review?
Frequently asked questions about Pet Paradise Ormond Beach
How is Pet Paradise Ormond Beach rated?
Pet Paradise Ormond Beach has a 4.6 star rating with 718 reviews.
When is Pet Paradise Ormond Beach open?
Pet Paradise Ormond Beach is open now. It will close at 5:00 p.m.