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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
It was a good experience. They were clear in the proposal, fast in communication and in the execution of the process
Helpful staff and very knowledgeable about the entire process. Time frame is pretty accurate .
There were delays with the approval that at times was not clearly or promptly communicated to me. I believe if you add more opportunities to escalate issues to managers or supervisors to assist in answering questions, it will help your process.
Peter was extremely helpful with the many questions and confusions I had. This is a long process, Peter had all the patience with me. The loan process went well; however, at times I would receive several phone calla from a office representative ensuring the necessary paperwork requested has been sent. I explained to her all were submitted promptly through the portal. She checked and agreed all were submitted. This occurred several times, calls were not necessary... Anyways - I appreciate everyone's help. Thankyou all so very... read more
I was able to get the best terms that fit my needs with PennyMac. Everything that was promised was fulfilled.
Always answering the phone to provide clarity on requests and loan status. There was a glitch getting the paperwork to the notary and we missed our 1st closing date. I believe the problem was with the title company.
Better communications inside your company structure it just seemed like one person did not know what the other one was doing and handling all the paperwork and getting documents and even confirming things but overall it was it OK experience for me
Service was good.
Fast process and follow up
Peter Ashworth has a 4.7 star rating with 344 reviews.
Peter Ashworth is closed now. It will open on Monday at 9:00 a.m.