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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
It was simple and easy.
Everyone we talked to was very knowledgeable. If I reached out with questions they were answered very quickly
Was very good at responding to question when able to get thru on phone and helped get couple issues straightened out that i had major concerns with. Had some confusion at end with title company which cannot be blamed on loan company but closing went well and closer showed up at house actually a little earlier than she though would. Just waiting to hear back at this point to set up bi weekly payment schedule but am very happy with the Rate obtained and everything thru Penny Mac.
Lack of communication. Not accurate information. Waited 5 months to close. Had to speak to several different people to find out what was going on.
Quick process and no surprises!
I have been a PM loan customer > 10 with zero missed payment, disabled military 100%. Old load 4.4% new loan 2.35% they said 3-4 weeks no problem. All documents were already in hand, no survey, no appraisal, no documents needed. dozens of phone calls, and emails, missed appts and plain old not doing their job caused this to take nearly 4 months. Then incorrectly stated a notary would come to our house and that was not even checked on. Your employees were rude with my title company accusing
Communication, accurate information.
Having refinanced once in the last year, I wasn't going to do it again because of the hassle. But it was pointed out that I could get the loan under only my name after a recent divorce so went ahead a did it. This was the easiest process I have been through, my questions were answered clearly and in a timely manner. Highly recommend!
Professional friendly staff.
Peter Ashworth has a 4.7 star rating with 344 reviews.
Peter Ashworth is closed now. It will open on Monday at 9:00 a.m.