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Petro Home Services
- Heating & Air Conditioning/HVAC
- Peabody, MA
About this business
Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more
Location details
84 Newbury St, 3rd Floor, Peabody, MA, 01960, United States
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Team was great and I always have a good experience with the Petro team.
Business response:
Daryn! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services - Peabody, MA.
Swift response to urgent service request for furnace repair. As the issue required 3 visits from technicians, Petro team kept me informed over the phone on progress and next steps.
Business response:
Jorge, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services
Petro did not refill my oil and we ran out. Took 2 hours to get someone on the phone. The service tech that came out a few hours after that was great though!
Business response:
Brad Casassa -Thank you for taking the time to share your feedback! It is our goal to provide total customer satisfaction and we always appreciate you sharing your experiences and for choosing us as your service provider! Best, Petro Home Services
Telephone support wait time is poor, website portal is good but changes on delivery time, delivery has been good though I have had to monitor to make sure we don’t run out.
Business response:
Jackie -Thank you for taking the time to share your feedback! It is our goal to provide total customer satisfaction and we always appreciate you sharing your experiences and for choosing us as your service provider! Best, Petro Home Services
No complaints
Business response:
Carralena Mcnair- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
Service man took the time to find problem with my issue of intermittent heat , with cold weather coming and a grandchild , grandmother with us it was much appreciated
Business response:
Thank you for taking the time to leave us a positive rating, Scott Mallett. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!
The deliveries are always on time and efficient
Business response:
Lorna ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services
good services with one call
Business response:
Thank you for taking the time to leave us a positive rating, Calque. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards
Great service
Business response:
Thank you for taking the time to leave us a positive rating, Jenny. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4.9 star rating with 384 reviews.
When is Petro Home Services open?
Petro Home Services is open now. It is open 24/7.