Petro Home Services | Heating & Air Conditioning/HVAC at 55-60 58th St - Maspeth NY - Reviews - Photos - Phone Number

Petro Home Services

4.7
83 reviews
Heating & Air Conditioning/HVAC
 55-60 58th St, Maspeth, NY 11378US

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(718) 354-3804

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All reviews summary

4.7
83 reviews
562
  
414
  
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  • 66 reviews4.7
  • 14 reviews4.6
  • 3 reviews5.0
5on BirdEye, Jul 12, 2018
Excellent service knowledgeable technician more »
Business Response:
Emanuel- We are delighted to hear that you are satisfied with our technicians and services! Thank you for taking the time to leave us a positive review. Best- Petro Home Services
5on BirdEye, Jul 11, 2018
Same day service. Quick diagnosis and hassle-free repair. Problem solved! more »
Business Response:
Kevin –We’d like to sincerely thank you for taking the time to positively rate our company and we appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
5on BirdEye, Jul 09, 2018
Brian is an awesome and professional tech! more »
Business Response:
Florence, we are delighted to hear that your experience with our technician was so great! At Petro we strive to achieve total customer satisfaction and positive experiences! Thank you for taking the time to leave a positive thoughtful review! Best Regards, Petro Home Services
5on Angies List, May 24, 2018
We had them for over 30 yrs. They are excellent, honest , always on time and they are just excellent.
Routine maintenance and delivered oil.
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Business Response:
[Member Name Removed], Thank you for taking the time to positively review our company and we appreciate that you have chosen us as your service provider! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
5on Angies List, May 12, 2018
mechanics did a good job to do a repair work, they are very good with oil delivery
oil for the home
more »
Business Response:
Hello [Member Name Removed] We are happy to hear you had a great experience and would like to thank you for taking the time to post such a complimentary review. We appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to hear that you are pleased with our company. Best regards, Petro Home Services.
5on Angies List, May 10, 2018
Amazing service, as always. Thank you!
Repair to AC
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Business Response:
Hello [Member Name Removed] We are happy to hear you had a great experience and would like to thank you for taking the time to post such a complimentary review. We appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to hear that you are pleased with our company. Best regards, Petro Home Services.
5on Angies List, Jan 08, 2018
Okay it went fine
Oil burner maintenance
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Business Response:
We are glad that your oil burner maintenance went well. Thank you for choosing Petro Home Services as your provider!
3on Angies List, Nov 15, 2017
Called for fuel on 11/11/17 and was told I need to wait until 12/6. I explained I must do what I can afford and they did not work with me. I called to speak to a field supervisor on Monday, November 13th and I have yet to hear from anyone. Petro valued me when I first became a customer but they seem to have gotten too big to care about the working class customer.
I left work early twice and both tomes I had issues. Once the service man did not want to go over his hours and asked to reschedule and the second time, I was supposed to be called and they emailed me. The service man left and never rang the bell. He claimed he could not gain access.
more »
Business Response:
We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. Petro Home Services prides itself on delivering the best possible customer service. We would like to speak with you directly so that we can rectify the situation and prove to you that we would love to earn your business. Please reach out to our Customer Service Manager, Gail, at 1.800.645.4328 as we are very committed to our customers and want to provide you with the best possible service.
5on Angies List, Oct 12, 2017
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Business Response:
Thank you for taking the time to rate your experience on Angie's List. We appreciate you choosing Petro Home Services for your hvac needs.
5on Angies List, Oct 10, 2017
They did a good job.
They came out to service the oil furnace and install a digital thermostat.
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Business Response:
Glad to hear it! Thanks for choosing Petro. We look forward to keeping your home warm and comfortable this winter.
5on Angies List, Aug 18, 2017
It went just fine, as always.
Annual furnace cleaning. FYI: this work was performed as part of a service contract so there is no price listed..
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Business Response:
We strive to deliver superior service to all of our customers and love to hear that your annual furnace cleaning went smoothly. Thank you for choosing Petro time and time again.
5on Angies List, Jun 20, 2017
We've had our heat from them and they just installed an air conditioning system. They supply our oil and installed our oil burner a few years ago. I think the price was high-ish. We are long term heat customers of theirs and they've responded well. They came when they said they would.
Service was for purchase and install our air conditioning. It was a ductless system which included two indoor units and one outdoor unit. .
more »
Business Response:
Thanks for trusting Petro Home Services to keep you cool this summer! We appreciate your business.
5on Angies List, Jun 15, 2017
it went great ..I feel safer knowing that I can depend on them...And it is also great that they give you 30 days to pay for your oil ....
They are my Oil company and they service my boiler They
are a great company . more »
Business Response:
Nothing makes us happier than to hear that our valued customers are satisfied with our services. Thank you for trusting Petro!
5on Angies List, Jun 02, 2017
The thing I like about them is the guy that comes in, he knows us; like he knows a lot, and they're very respectful. I currently have them scheduled for June 20 for the air conditioning maintenance. They also come in and service the equipment if there's an issue. I'm renewing them for next year, for the next cycle.
We signed with Petro for maintenance of the furnace and the air conditioning. We also buy from them the oil for our oil tank. This was for the heating service maintenance.
more »
Business Response:
Thank for sharing your experience with the Angie's List community. We are thrilled to hear that you're satisfied with our services and have chosen to renew your service plan for the upcoming year. We look forward to seeing on June 20th.
5on Angies List, May 24, 2017
Great! Didn't try to upsell me on some service contract. Good price. Arrived during window promised but didn't call ahead as promised. Will call them again.
A/C service
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Business Response:
We are pleased to know that you are satisfied with the service we provided and will make sure we give you a call alerting you to our arrival prior to your next servicing. Customer satisfaction is our top priority and we appreciate your honest feedback.
5on Angies List, May 06, 2017
They are very professional. It was a good experience. I didn't pay for it. It was through a grant. The new one is so much different from the old ones, you know the one I had in my apartment. I didn't know how it was going, heating up so much and I really didn't know how to control but if I would have known how to operate the thermostat, it would have been less. Even though they did it, it was just so high. I had to keep turning it down and stuff. But it was new, thank gosh. Because the one I had, had totally wasn't working anymore. I liked them. They were very good. The price was great. They were cheaper than the other quotes I had. They're responsiveness was very good, very well.
They installed a new heating system.
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Business Response:
We appreciate you taking the time to share your experience with the Angie's List Community. Our technicians enjoyed servicing your home and we're happy to hear that your new heating system is working properly.
5on Angies List, Mar 27, 2017
Excellent service rendered, I would certainly continue to use Petro.
Replacement of a leaking oil tank. Seeing that a temporary tank was immediately installed. Made sure proper personel remain p
resent doing the whole event. more »
Business Response:
Thank you for taking the time to review our business on Angie's List. We're happy to hear that our technicians we're able to successfully replace your leaking oil tank.
5on Angies List, Mar 13, 2017
It went well.
Service Contract for Furnace
more »
Business Response:
Wonderful to hear [Member Name Removed]! Thank you for choosing Petro Home Services to heat your home.
5on Angies List, Feb 18, 2017
We've used Petro for many years, with little or no problems.
This time it was only refilling our oil tank.
more »
Business Response:
Thank you for choosing Petro Home Services as your heating oil provider. We value your patronage and look forward to servicing your home for years to come.
5on Angies List, Jan 16, 2017
Well. Just had to wait about 6 hours for arrival of technician.
Cleaning and maintenance of oil burner.
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5on Angies List, Jan 10, 2017
They are usually reliable and provide good service.
Petro provides the oil used by my heating system. I have a service contract with them for maintenance.
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5on Angies List, Dec 28, 2016
They gave me a tune up on my car and they knew what they were doing. They have good advice. Even their truck drivers that deliver oil were good guys. more »
3on Angies List, Dec 12, 2016
The one time I needed them to come right away to fix the boiler when it was broken, they did come. However, they are never available to do the tune up—they're always running months behind and aren't able to come at times that work for those of us who also work. I finally scheduled an appointment, and their service person came and stood outside my house and then left without ringing the bell or alerting those of us inside that he was there. Then they weren't available for another appointment for three more months. Ugh.
Petro supplies my oil and services my boiler. I subscribe to their annual maintenance service, which entitles me to 24 hour service and to an annual tune-up.
more »
5on Angies List, Oct 18, 2016
Good Price and excellent service
They gave us a heating oil contract, give us a whole lot of discounts, and provided Professional and courteous Service.
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5on Angies List, Sep 27, 2016
They came on time. I have used them for many years. I have always been satisfied.
They cleaned my furnace and tested it. They also send a truck to refill my oil as needed.
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Google reviews summary

4.6
14 reviews
510
  
43
  
31
  
2 
  
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Contact

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55-60 58th St, Maspeth, NY 11378
Heating & Air Conditioning/HVAC
Open 24/7

About

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Everything to keep your home up and running - all year round.
With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any weather! Putting your comfort first, you can rely on Petro’s team of experts to do everything it takes to care for your home. That’s the Petro promise.

Call 1.888.735.5651 today!
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