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Physicians Immediate Care

4.3
  • Plainfield, IL

About this business

WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services. 

Location details

13641 S. Route 59, Plainfield, IL, 60544, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.3834 reviews
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Ryan L.'s profile image
Ryan L. 
rating
2 years ago

horrible experience. would never ever go back. the lady checking you in wasnt the brightest. when I get in she said I'll meet you T the desk now, waited 10 mins. couldn't figure out how to use the scale or the measuring thing. couldn't figure out his oxygen. said it read 65% snd that it's not bad let me grab the dr. and left for 10 minutes. I walked out. would never go back if it was the last place available. made my son and I feel unwanted. 

Lisa K.'s profile image
Lisa K. 
rating
2 years ago

This place cannot seem to get it together when it comes to insurance. Every time any member of the family goes there they tell us our insurance is inactive. It is not inactive. Then when my daughter went there, they just said your insurance is inactive and they did not help her passed that point. This is the only place that we have ever had a problem when it comes to the facility being able to do their job and process our insurance that is active and has been for years. I believe they keep running the old insurance which is ... read more

Joshua B.'s profile image
Joshua B. 
rating
3 years ago

If you need service this is not your place. Amita & Physician Immediate Care need to get their act together. Last time I do this. Update: 2 hrs later still here waiting on results now for 10 minutes. Test only takes 15... 

Emma S.'s profile image
Emma S. 
rating
3 years ago

I understand how hard covid hits nurses and doctors, but It hits patients hard too. I made an appointment with this facility and have waited in my car for over an hour each time. I even did my registration online so I'd be able to get in and get out as quickly as I could so the next person could get in quickly too. I'm not in this profession so I don't know why It takes so long. Need to clean the rooms? Cool. Plan ahead! Sick people want to get in and get out. We don't want to be around anybody just as much as they don't wan... read more

Anonymous E.'s profile image
Anonymous E. 
rating
3 years ago

We went here for an ear check up for my son who had no symptoms of covid. They tested him he was positive. When I asked about monoclonal antibodies, I was told no those have no proven effect on covid. So interesting since they do and other states offer them as a first line of defense. Fast forward to getting my daughter tested so she could return to work per her work policy and even listed on the front page of our diagnosis received from here that she should follow her work policy to go back to work. She tested negative. Nex... read more

Grace Y.'s profile image
Grace Y. 
rating
4 years ago

We recently went to get Covid tested at this location in order to travel for an upcoming adoption. The paperwork that they gave us was incomplete and we were almost unable to fly out because they refused to email or fax us the rest of our paperwork to us or the airline even though we had given our consent and signed HIPAA release forms. This caused us a great deal of worry and stress as we almost missed our flight. This missed flight would have cost us thousands of dollars and postponed our adoption for months. This faci... read more

Pink C.'s profile image
Pink C. 
rating
5 years ago

I rarely write reviews but this time I couldn't help but write this. Worst customer service. I received so much misinformation between the web site and the person at this clinic on the phone as well as the person at the front door. I called two other physicians immediate cares and got even more conflicting information. I finally was able to speak to the clinic manager Kaitlyn and she confirmed every piece of information I was given was incorrect!! I cannot imagine myself returning to any of the Physicians Immediate Care fa... read more

Seth W.'s profile image
Seth W. 
rating
5 years ago

Honestly a rip off. Copay is 100$ but with my insurance it should be only 25$ but the nurse kept telling me it's 100$. I came in to get a doctors note for work because I was sick. I told the doctor I was sick, they took my temperature did a check up told me that I'm sick and that I have a ear infection. They didn't prescribe me any medications what so ever. The staff is very nice but they have a lot to work on when it comes to the care of patients. I shall not be returning to this facility ever again. 

Alicia S.'s profile image
Alicia S. 
rating
6 years ago

I've been here before and I am not very happy at all this time it was a new nurse practitioner there today I came in for a sinus infection and I was told to wait into you get much sicker before she will give me an antibiotic had to go somewhere else to seek competent care to receive an antibiotic so I was not sick over the Christmas holidays like she wanted me to be not happy at all ! 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.3 star rating with 834 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is open now. It will close at 8:00 p.m.