Physicians Immediate Care

Brittany L. 

on Yelp

7 years ago

Doctors are always kind and helpful but there is always an hour wait time! Whether there is one patient or ten they are never moving quickly. Nurses and staff are sitting and walking as slow as possible. I always end up leaving and driving over to the Oswego location and being seen w in 30 min regardless of the number of patients. We only come here as our absolute last resort- and today had proven that things still haven't changed. 

Sheila W. 

on Yelp

7 years ago

I have been waiting either in the waiting room or exam room 2 hours to confirm or deny strept throat. Here's the scoop: anyone can make an appointment online even though it is a walk in clinic. They take the scheduled appointments ahead of you and you don't find that out until you walk up to the desk and ask why 4 people are let in ahead of you. The exam room doesn't move any faster. Yes, the people here are nice and professional which is why I granted 2nd star. 

Lori E. 

on Yelp

9 years ago

Do not go here unless you want to pay a fortune for poor service. I was charged over $350 dollars for a sinus infection. Had I known the upfront charge I would have went to Walgreens and paid $89. After posting this Megan from physicians asked me to email her i did that 5/12/16 and i am still waiting for a response. 

Rachael B. 

on Yelp

9 years ago

I gave this facility 1 star because of the hours. Other than that the wait is incredibly long to be seen by only a physician assistant, who misdiagnosed my daughter and then when I asked for a rediagnosis wanted to charge me a second time. Not to mention they keep your credit card on file and you have to call the billing department to cancel it. The reception staff is not that friendly. The facility is not that clean. Choose another place where they have qualified doctors and a friendlier front staff. 

C G. 

on Yelp

9 years ago

So I've been here quite a few times for myself and my children. They used to be a great option if your doctors office was closed. The last 3 times I've gone I waited almost 2 hours and that was doing the zip pass to make an appointment!! Not sure the point of making an appointment if you're still waiting a long time! The biggest problem is that they usually only have one doctor working at a time! Could be great if they had a few doctors! Still a good option instead of an ER, but don't like the system. 

J D. 

on Yelp

9 years ago

Well based on one experience, I would say this place was average at best. Of the 4 people I dealt with, 3 of them were friendly, and 2 even went as far as to smile at me. I sat in the empty waiting room (translation: I was the only person waiting) for 25 minutes before they took me. Then once I was taken to the room the nurse asked a few questions and then I waited for what seemed like 30 minutes before the doctor came in, and then the doctor asked the same questions I had already answered. All in all I got there at 12:1... read more

Mike J. 

on Yelp

11 years ago

I was very disappointed with service that I received here. Not only was my issue unresolved but I later found out after returning and wanting to see that doctor again that I was never in fact seen by a doctor!! Apparently a place called "Physicians immediate care" HAS NO PHYSICIANS ON STAFF. Everyone is seen by a PA (physicians assistant) who dresses and acts like a physician. I was never informed of this before being seen. If I'm going to pay $200 to get medical advice I would like to have it come from someone that actuall... read more

Janise J. 

on Yelp

11 years ago

I would go to the Bolingbrook or Joliet location before I'd go here prescribed me the wrong meication and never called for a courtesy call!!! NEVER AGAIN 

Todd P. 

on Yelp

12 years ago

Just the Facts: Wife's office visit for the flu at Physician's Immediate Care: $410. Daughter's office visit for the flu at a Walgreen Take Care Clinic 2 week prior: $109. Wife's office visit for the flu at her Physician's office last year $160. Physician's Immediate Care's pricing for the flu is outrageous compared to any place that my family has been. So much so, that my Blue Cross Blue Sheet PPO reduction was a whopping 64% to $150. With the way Obama has absolutely screwed up the medical industry whereby now everyone g... read more