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Physicians Immediate Care
- Niles, IL
About this business
Location details
8630 W. Golf Road, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 3:30 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The staff was incredibly nice and helpful. I came straight from the airport after landing and barely made it in the door at 8:00 p.m., closing time. The receptionist was sweet. The nurse was kind and concerned. The doctor took a lot of time with me. It turns out I had pink eye in both eyes. They gave me the most recent medicine on the market - that is much better than the old eye drops and they followed up two days later to see how I was feeling!
Recently I came down with a nasty cold and cough and because I do not have a primary physician here in the city, I went here to get checked out. On this particular day the office was very busy so I was 4th in line to be seen but it only took 45 minutes to be seen. The office is clean and the staff is very warm, inviting, and patient. They were also very clear how many patients were ahead of you and how much longer it would take. Once I got in to see the doctor, they did a thorough check-up (chest x-rays, etc.) and I didn... read more
After being told by Concentra to go to the ER, I figured, there has to be a non-emergency facility to remove glass from my foot. The doctor that I saw was just lovely!! Clean waiting area, personable staff and the best nurse - she gave me a painless shot (needle shot, not alcohol) which is unheard of. The reason for the 3 stars is that this place seems a bit disorganized and being an early morning patient, waited for the cabinents to get unlocked, etc....also had a young lady jab her long nails into my wrist as she checked... read more
SCAM SCAM SCAM. They sometimes don't have doctors. They don't tell you this when you book online. I left the house to be told it was telehealth. Why tf would I leave my house? Furious. This is a SCAM SCAM SCAM.
Business response:
Hi Bridget, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
This location cannot figure out and will not help out on how to bill the employer for a test I had taken there. In the process of writing to the better business bureau. Was given their billing number for quest and the billing department is not reachable.
Business response:
Hi Cabbie, we understand how frustrating this can be. Please send us an email at wecare@wellnow.com so we can look into it. Thank you for bringing this to our attention. -The Customer Service Team
took 2 women todo a pre drug and both couldnt their jobs. Horrible experienc. don't use thi location, the location in Elk Grove Village is much much better. Dont trust this location
Business response:
Hi Martin, we appreciate you sharing your concerns and want to look into this for you. Please reach out to us at wecare@wellnow.com with the patient’s full name, visit date, and the best way to contact you. -The Customer Service Team
ZERO. STARS. This place is a lawsuit waiting to happen. I went in over a week ago in Niles on Golf Rd after taking a home covid test (positive). After handling iPad it was not cleaned off, so be aware they don't practice basic infection control. I was not tested for Covid or flu. My doctor asked if they checked oxygen levels given the severity of cough/symptoms - They did NOT (saw this in another review also, they ended up in hospital and should SUR for malpractice). I was told I could take Paxlovid (I cannot, horrible... read more
Business response:
Hi Jami, we appreciate you sharing your concerns and want to look into this for you. Please reach out to us at wecare@wellnow.com with the patient’s full name, visit date, and the best way to contact you.
I'd make it less stars if it was possible. $140 Copay just to see a Physician on a screen. The front desk ladies don't seem to understand the fact that they're FRONT DESK people as they were having a powwow in the back as people kept piling in. INCOMPETENCE AT ITS FINEST
We had a miserable experience at Physicians Immediate Care. I made an appointment for my daughter and got there a few minutes early. I was told that there was one person in front of us and we would be seen shortly. We waited in the lobby for over 45 minutes before we were brought back to a room. An assistant took vitals and said the doctor would be in shortly. After 25 minutes of sitting in that room by ourselves, I came out and asked what the ETA was. One of the assistants said at that time there were another 2 people in fr... read more
Business response:
Unfortunately, the wait times at an urgent care, like Physicians Immediate Care, can occasionally be unpredictable. This is because of the nature of the service being provided. The severity of each patient’s sickness or injury differs, making some encounters longer than others and also forces the medical staff to triage patients based on their medical needs if we have a trauma patient that requires immediate attention.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 3.8 star rating with 770 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open tomorrow at 8:00 a.m.