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Physicians Immediate Care
- Niles, IL
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
8630 W. Golf Road, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I'd give them negative stars if it was possible. The African American receptionist, Felicia, is rude and should NOT be allowed to work in customer service. I have never came across such horrible service in my life. This used to be my favorite location. It is extremely sad to see the quality of service decline significantly.
Immediate care? Ha! I came here today with my dad who ended up being seriously ill and they told me that we would have to wait at least 3 hours. Not to mention there were only 2 others in front of us. Front desk staff was not friendly. Would not recommend coming here if you are in need of "immediate" care.
This is the worst immediate care clinic I've ever been to. I went in because my throat was swollen, I had a fever & felt achey. The nurse that took my vitals (didn't get her name because she never introduced herself) was so rude & unwelcoming I felt like I was bothering her to be there. No hi, how are you? No smile, no feel better. If you hate your job so much then I would suggest getting a new one but to make patients feel so unwelcome when they're already feeling sick isn't right. Anyways she did a strep test on me & then ... read more
Look - if you need immediate care, why go to this place? NMH immediate care is far better and only 3 miles away, on Willow and Patriot in Glenview. Plus, this place forces you to sign something that says in small print that they will auto-charge your credit card the amount insurance won't pay, and they never send a bill! Never! The only notice they send says THIS IS NOT A BILL. These guys are dishonest!!!! NMH is 5 times better!!
When I went to this Immediate Care the doctor and nurse were friendly and took care of me. The problem I have is they told me they were sending out a urine sample for a UTI problem and they would call me with the results whether there was an additional problem or not. The doctor empathized I would get a call. I never received a call back, and one month later I called the office and told the person answering the call that I had never received my call back to let me know what was found but I did a notice that I had been charg... read more
My experience with the doctor was good the only thing I didnt Like is the way the receptionist treated me she very rude and unprofessional even one of the nurse came out to help the receptionist but was just rude too,,,it's really bad that the doctors are good but not your customer services.
While the staff were pleasant and effective I did not care for their process. I was there for drug screen and you know what that means, so I came prepared and ready, after drinking a big cup of water earlier. The sequence of how and who they saw made no sense, it was not in order. Not everybody is there for a drug screen, but many are. Why not process drug screen folks separately? It is a fairly quick turn around process so do not understand why you would not express lane it. Why make people wait so that they feel miserabl... read more
I can barely even say i had an experience there. I was in from out of town and needed to see a doctor. This was one of the few places around that takes my insurance. Unfortunately i didn't have a physical copy of my insurance with me but i had a copy on my phone so i thought it would be no problem. It's not like it has a chip in it or something, all they need is the information listed on it. The receptionist at the counter told me he couldn't take my insurance card because he had to scan it through his machine first. He the... read more
Absolutely, most pathetic gathering and a sorry excuse for "so called immediate help professionals". On 6/10/17 at approximately 12 pm, I was turned away from obtaining immediate help on my fractured and dislocated finger. The reason: there was an unpaid balance of $14.00 from approximately a year ago. I had no way to take care of the payment as I was coming from a workout and just had my car keys with me. Almost fainting from pain, I pleaded with the nurses and doctors to help me, all to no avail... I'm sure legal acti... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 3.8 star rating with 765 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.