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Physicians Immediate Care

3.8
  • Niles, IL

About this business

Location details

8630 W. Golf Road, Niles, IL, 60714, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
3.8823 reviews
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Martin K.'s profile image
Martin K. 
rating
a year ago

took 2 women todo a pre drug and both couldnt their jobs. Horrible experienc. don't use thi location, the location in Elk Grove Village is much much better. Dont trust this location 

Business response:

Hi Martin, we appreciate you sharing your concerns and want to look into this for you. Please reach out to us at wecare@wellnow.com with the patient’s full name, visit date, and the best way to contact you. -The Customer Service Team 

Jami M.'s profile image
Jami M. 
rating
a year ago

ZERO. STARS. This place is a lawsuit waiting to happen. I went in over a week ago in Niles on Golf Rd after taking a home covid test (positive). After handling iPad it was not cleaned off, so be aware they don't practice basic infection control. I was not tested for Covid or flu. My doctor asked if they checked oxygen levels given the severity of cough/symptoms - They did NOT (saw this in another review also, they ended up in hospital and should SUR for malpractice). I was told I could take Paxlovid (I cannot, horrible... read more

Business response:

Hi Jami, we appreciate you sharing your concerns and want to look into this for you. Please reach out to us at wecare@wellnow.com with the patient’s full name, visit date, and the best way to contact you. 

Shawn S.'s profile image
Shawn S. 
rating
2 years ago

I'd make it less stars if it was possible. $140 Copay just to see a Physician on a screen. The front desk ladies don't seem to understand the fact that they're FRONT DESK people as they were having a powwow in the back as people kept piling in. INCOMPETENCE AT ITS FINEST 

Andrea S.'s profile image
Andrea S. 
rating
3 years ago

We had a miserable experience at Physicians Immediate Care. I made an appointment for my daughter and got there a few minutes early. I was told that there was one person in front of us and we would be seen shortly. We waited in the lobby for over 45 minutes before we were brought back to a room. An assistant took vitals and said the doctor would be in shortly. After 25 minutes of sitting in that room by ourselves, I came out and asked what the ETA was. One of the assistants said at that time there were another 2 people in fr... read more

Business response:

Unfortunately, the wait times at an urgent care, like Physicians Immediate Care, can occasionally be unpredictable. This is because of the nature of the service being provided. The severity of each patient’s sickness or injury differs, making some encounters longer than others and also forces the medical staff to triage patients based on their medical needs if we have a trauma patient that requires immediate attention. 

S T.'s profile image
S T. 
rating
3 years ago

This is my second times comes here, the front girls young girl. When you come in, not even what is your name for appointment, did same mistake. Ask me the question no need to ask. Even ask what is your name and what time is your appointment. So rude. Ask me fill up the form that i don't need to do. I got work injured, ask me for my insurance and charge my credit card. They don't know what they are doing. Not like to come here 

L D.'s profile image
L D. 
rating
3 years ago

Went to this immediate care with back pain. No other symptoms, no chest pain, nor no shortness of breath. They diagnosed a heart attack? They didn't address my back pain. They don't do ultrasound, nor CT scans, nor other tests for my pain. Seems like they are incompetent and I do not recommend them. 

Melissa S.'s profile image
Melissa S. 
rating
3 years ago

Nurses and the rest of the people there were nice and accommodating but the doctor gave me the creeps and just over all sleazy. Went in for a UTI and got told it was probably a STI because they couldn't find bacteria (but found the other UTI indicators) and he overly explained female genitalia even after I told the nurse about mine being underdeveloped and not being able to do anything sexual by with mine. He still continued on with this unsettling explanation even after I said it wasn't possible. He still wrote me a prescri... read more

Tom S.'s profile image
Tom S. 
rating
4 years ago

If you're coming to get a Covid test, you're likely to get nicer and far faster service elsewhere. Beware, if you think you'll be in and out. It took 2 hours of jumping through hoops. 

Sarah W.'s profile image
Sarah W. 
rating
4 years ago

Couldn't even be bothered to answer the phone. Online said 6 minute wait time to be seen. Spent longer than that with the line just ringing and no one ever picking up. 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 3.8 star rating with 823 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open at 8:00 a.m.