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5961 N Lincoln Ave, #102, Chicago, IL, 60659, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
ABSOLUTE ROBBERY. 150.00 to see a doctor for 5 minutes. Inquired if they'll be additional charges. Given this is a basic UTI, the amount of such charges should be known. I was told a culture "runs" around 50.00 and if I wanted to receive medicine there they could fill it for 20.00. I get billed for 2 cultures. An additional 25.00 is added. The bill is sent for 75.00. That's fine, so they don't know exactly what they charge. Very professional. A month later I receive yet another bill for an additional 100.00 more to "identify... read more
Business response:
Thank you for your feedback, Sara. Please know we take your billing concerns very seriously and I would like to review your charges with our billing team. If you wouldn't mind, could you please send me an email at patientservices@visitphysicians with your full name, date of your visit, and contact information? Once I have that information, I will contact our billing team to follow-up.
If anyone is thinking of going here, turn around! I had one of the worst experiences of my life. I was going in to see if I had a earache and bronchitis. First there was only myself and one other person in the waiting area and still for some reason, I had to wait a hour and a half. Once they finally saw me the nurse took my readings which was a fine experience. Than walks in the "physician assistant". A very very unkept older lady who seemed like she had no Idea what was going on. She literally took three minutes to look i... read more
Business response:
Thank you for your feedback. I'm very sorry to hear that you aren't happy with the care you received. Our patients' satisfaction is our top priority and I'm disappointed that we didn't meet your expectations. I would appreciate the opportunity to discuss your experience with you further. Please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you.
Came in after a car accident. Filled out all the necessary paperwork. Everything went fine. Got a couple of x-rays done. It took me about 2-3 hours to get my checkup done and my x-rays. They only had one physician and the receptionist did my x-rays. Whatever. It was an okay visit. But what I'm mad about is that they didn't tell me that insurance doesn't cover automobile accidents until they sent a bill to my house of $700! When I called their corporate office they told me that there.was no way that the clinics know that insu... read more
Business response:
Thank you for your feedback, Seni . Please know we take your complaint very seriously. It is true that we cannot submit your visit expenses to your private healthcare insurance since the charges incurred as a result of an auto accident. Usually it is a patient's auto insurance that is responsible or the insurance company of the person who was responsible for the accident. We should have offered you the discounted self-pay option ($200) at the time of your check-in. We would like to correct your billing amount and discuss i... read more
So I walked into this clinic on a Monday at 4:30pm to get a drug test for pre-employment. It was completely dead and I was the only patient I could see. There were two ladies chatting behind the desk and it was clear I had interrupted their in-depth gossiping and I got the impression they did not want to be working due to an eye roll I received from one of them. Although pleasant and nice, I was told to come back the next day to better accommodate what was required by my employer (basic physical and drug test). So you mean t... read more
I took a fall and wanted to know if I needed to see a doctor. I called my Primary Care physician (once the office opened) and after 20 minutes on hold was told his next open appointment was not for days. I know emergency room visits are expensive and my insurance charges high co-pays/penalties if an ER visit doesn't result in hospitalization. So I called PIC and was told they could see me immediately with no appointment and they had an x-ray machine onsite to see if I had fractured any bones. I found the facility very clea... read more
I was turned away because my credit card was declined for a $30 co-pay yet I was afraid that my sickness will develop into pneumonia very bad customer service I'm a union worker for 16 years this was an emergency situation
Went there to get a X-ray done was told $200, went to pay it they said $250 paid the $250 in full then received a more charges after that by mail. Would not recommend anyone going there they will ask for more money down the road.
Business response:
Hi Ned, I'm very sorry to hear that you are unhappy and I would like to put you in touch with our billing team to address these issues. Please email me at patientservices@visitphysicians.com with your contact information and best time to reach you. Thank you, Megan, Patient Services
If I could put 0 stars, I would!!!!!!!! My finger got red and swollen! I got scared and went here for help! 'Doctor' came and said NO WORD to me, she was just typing on her fancy iPad, finally she took a look, and asked me ''WHEN WAS THE LAST TIME YOU DID YOUR MANICURE" , and after 10 questions from me, what is going on with my finger, is it infected, I was freaking out because she WOULDN'T TALK WITH ME! Than she told me to wait a minute, and she closed the door, and I heard her asking the girl in front MAKE SURE SHE GAVE YO... read more
I really want to like this place. It's in my neighborhood, it's brand new, and very clean. As other yelpers mentioned, there's hardly any wait time. That's where the 2 stars come from. Now for the bad... I went in with flu-like symptoms. Headache, day 3 of constant fever of 101 or higher, loss of appetite, body aches and cough. They swabbed my nose, and I tested negative for the flu. They said there's nothing they can do. They gave me an inhaler to help with the breathing, and a note for work. That was it. Next day I feel wo... read more
Business response:
Hi, Jaclyn. Thank you for taking the time to provide us with your feedback. We are always striving to improve our patients' experience and it would be great to be able to speak with you about your visit. Please email me at patientservices@visitphyicians.com with your contact information and the best time to reach you. Thanks, Megan, Patient Services
Physicians Immediate Care has a 4.1 star rating with 775 reviews.
Physicians Immediate Care is closed now. It will open at 8:00 a.m.