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7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Met my service rep at specified time and he took down my information very quickly. I stayed at the dealership and waited for the service to be completed. I was given an approximate waiting time of 2 hours. The service was completed earlier than expected. The service rep went over everything that was taken care of and discussed future considerations regarding items to be aware of for future service. I couldn't be more pleased with the total ""hands on" service I received from pulling into and departing the dealership.
Business response:
Thanks! We're thrilled to hear you had such a positive experience with our service team. Timely service and clear communication are our priorities, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again!
Service rep was very courteous with consistent communication and went out of his way to make sure I was not convenient in any way
Business response:
Thanks for your fantastic feedback, Patrick! We're thrilled to hear our service rep made your experience so positive. Providing courteous and attentive service is our priority, and it’s great to know we hit the mark. Your support means a lot to us!
Service department very attentive and professional. Your new car sales department also very attentive and professional.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with both our service and sales departments. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Terrific customer service. Your service representative Westin did a great job and was very communicative
Business response:
Thank you for your kind words! We're so glad to hear that Westin provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!
Great service little long with a car they had problems with it but that's understandable it happens five stars still
Business response:
Thanks for the fantastic review! We appreciate your understanding regarding the car issues and are glad to hear you felt well taken care of. Your support means a lot to us, and we're here to ensure your next experience is even smoother!
Wes does a awesome job thanks a lot For all you do for us and our car
Business response:
Thank you for your kind words! We're glad to hear that Wes took great care of you and your car. We appreciate your trust and look forward to helping you again in the future!
Responsive, fast service, and polite. Eddie got me in and out and was a pleasure.
Business response:
Thanks for the fantastic review! We're thrilled to hear you had a great experience with Eddie. Our team always strives to provide efficient and friendly service. Looking forward to seeing you again soon!
Never received print out of car's condition after oil and filter service with topping off fluids and tire rotation. Also, car was not washed when it was requested.
Business response:
We understand how important these details are, and we will make sure to address this going forward. We strive to meet our customers' expectations. If you'd like to discuss this further or if there’s anything else we can do to assist, please don’t hesitate to contact Anna Algiene, our Service Director, at 480-339-7780.
Attentive . Good service! Good value for your money 💰! Good resource and actively wants return business!
Business response:
Thanks! We're thrilled to hear you had a great experience. Our team works hard to provide excellent service and value, and your feedback means a lot. We look forward to welcoming you back soon!
Pinnacle Nissan has a 4.3 star rating with 8,721 reviews.
Pinnacle Nissan is open now. It will close at 8:00 p.m.