This profile has been claimed by the business owner or representative.
Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Went out of their way to make us feel comfortable. Very helpful without the pressure that you feel at many dealerships
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you felt comfortable and supported during your visit. Our team aims to create a relaxed environment, and it’s great to know we succeeded. We appreciate your kind words and look forward to serving you again!
They delivered the estimates three hours service that they said would in just over an hour. Great!
Business response:
Thanks, Costello! We're thrilled to hear you had such a positive experience and that we exceeded your expectations. Our team works hard to deliver prompt service, and your feedback means a lot to us. Looking forward to assisting you again soon!
Good service and waiting room has everything I need. Can get work done while I wait.
Business response:
Thanks for the awesome feedback, Tony! We're glad you enjoyed the service and found the waiting room helpful for getting work done. Your comfort and productivity are our priorities!
I've generally had a good experience with a SRS system wire harness replacement under warranty, replacing damaged control arms, etc. This past service something was misdiagnosed and I paid for a $400+ part not including labor. After more diagnosis the true cause was determined and fixed (under no extra labor cost, to their credit). Unfortunately I did have to go back and forth to get any sort of compensation for the unnecessary new part. I had kept the old part so I came to them with two options I preferred, both where I sti... read more
Business response:
David, thank you for your feedback. We appreciate your understanding and are glad to hear that past experiences were positive. We’re sorry for the misdiagnosis and the challenges with compensation. Your insights are invaluable as we strive to improve our service. We hope to regain your trust in the future.
Great job! We were happy with the rental and the service performed. Thank you, Nissan 😘
Business response:
Thanks for the fantastic review! We're thrilled to hear you enjoyed our rental service. Your satisfaction means the world to us. Looking forward to serving you again!
Moses was very informative and helpful throughout the whole process. I felt as though he really cared and wanted me to find a vehicle that fit my needs. Would recommend this dealership to my friends and family.
Business response:
Thank you! We're thrilled to hear that Moses provided such great service and that you felt cared for during your vehicle search. Your recommendation means a lot to us, and we look forward to helping your friends and family in the future!
Always great service. Very friendly people and I get back a very clean car. Since I am very satisfied with this dealership and their staff, I have nothing else to add
Business response:
Thanks for your great feedback, Axel! We’re thrilled to hear you consistently receive excellent service and a clean car. Your satisfaction means a lot to us, and we appreciate your support!
My experience is only with the service department. They were very professional. They were able to schedule me quickly at a time most convenient to me. Shout out to Billy for all the help and going above and beyond.
Business response:
Thanks! We're thrilled to hear about your positive experience with our service department. Billy truly embodies our commitment to excellent customer service. We appreciate your shout-out and look forward to serving you again!
very professional very helpful with problem I encountered after the sale even help me look for a while that I’ve lost within my vehicle Devon although he was new Knew where to go And ask questions of his superiors to answer my questions overall, very pleasant experience much better than some of the other dealerships I’ve dealt with the Phoenix area
Business response:
Kendra, thank you for your fantastic review! We’re thrilled to hear you had a pleasant experience with Devon and our team. Your satisfaction is our priority, and we’re glad we could assist you. We appreciate your support and look forward to serving you again!
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 8,721 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is open now. It will close at 8:00 p.m.