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Pinnacle Nissan

4.3

About this business

Location details

7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.39,525 reviews
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SHELLYLESTER1's profile image
SHELLYLESTER1 
a year ago

Wes is 5 star service rep. Wes is 5 star service rep. My only complaint is that I got a lousy car wash. 

Business response:

Thanks for your feedback, Shelly! We're thrilled to hear about your positive experience with Wes. We appreciate your input regarding the car wash and will work on improving that aspect. Your satisfaction is important to us! 

vinnymacaz's profile image
vinnymacaz 
a year ago

Excellent, professional and thorough service. Excellent, professional and thorough service. Wes Auer is my service agent and he always goes the extra mile to be sure all the issues with my car are taken care of. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Wes. Our team is dedicated to going above and beyond, and it’s great to know that it shows. We appreciate your support! 

BARTOSRENEE's profile image
BARTOSRENEE 
a year ago

I had lost my fob for my car and Jordan assisted me and I had lost my fob for my car and Jordan assisted me and got me an appointment with in hour. Everyone was amazing and customer service was outstanding. I have gone to a different dealership and they were great but I will be going to Pinnacle Nissan for now, I was very impressed with the professionalism of the team. 

Business response:

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Jordan and our team. We strive for excellent customer service, and it’s great to know we made a lasting impression. We look forward to serving you again at Pinnacle Nissan! 

pupoleon8t's profile image
pupoleon8t 
a year ago

Y muy buena atención Excelente servicio muy buen trabajo Y muy buena atención Excelente servicio muy buen trabajo y gracias por las atenciones resividas 

Business response:

¡Gracias! Nos alegra mucho saber que tuviste una experiencia tan positiva con nuestro equipo. Tus amables palabras nos inspiran a seguir brindando un excelente servicio. ¡Apreciamos tu apoyo! 

RCHRDLXNDR's profile image
RCHRDLXNDR 
a year ago

Wes worked with me to make sure I got my 30,000 mile Wes worked with me to make sure I got my 30,000 mile service at the best price. 

Business response:

Thanks! We're thrilled to hear about your positive experience with Wes. We always strive to provide great service at the best value. If you have any more feedback or need assistance, feel free to reach out! 

TAVIUS's profile image
TAVIUS 
a year ago

SAM GOLDEN WAS EXCELLENT EASY TO WORK WITH AND FINANCE SAM GOLDEN WAS EXCELLENT EASY TO WORK WITH AND FINANCE WAS PAINLESS WILL GO BACK 

Business response:

We're thrilled to hear about your great experience with Sam Golden! We're dedicated to making financing seamless and working with our team enjoyable. We look forward to welcoming you back soon! 

BSINGER862's profile image
BSINGER862 
a year ago

Efficient, trustworthy & excellent customer service & Efficient, trustworthy & excellent customer service & care I found Wes Auer to be a credible service person and trustworthy 

Business response:

Thank you! We're thrilled to hear about your positive experience with Wes. Our team is dedicated to providing excellent service, and it's great to know we hit the mark. Your feedback inspires us to keep up the good work! 

KEVIN.GEORGE.US's profile image
KEVIN.GEORGE.US 
a year ago

Never told me that insurance would pay for my $881 Never told me that insurance would pay for my $881 repair! Good otherwise. Excellent service and speed. 

Business response:

Thanks for your feedback, Kevin! We're glad to hear you had a great experience with our service. We always aim to provide clear information, and we appreciate your suggestion. If you have any more thoughts, we’re all ears! 

gaedwards2022's profile image
gaedwards2022 
a year ago

Customer service is always great & friendly. Customer service is always great & friendly. Service is good & timely. I had to reschedule 2 times & was a very easy process. 

Business response:

Thanks! We’re thrilled to hear you had a positive experience with our customer service and found the rescheduling process easy. Your satisfaction is our priority, and we appreciate your kind words! 

Frequently asked questions about Pinnacle Nissan

How is Pinnacle Nissan rated?

Pinnacle Nissan has a 4.3 star rating with 9,525 reviews. 

When is Pinnacle Nissan open?

Pinnacle Nissan is open now. It will close at 8:00 p.m.