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Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Amazing customer service. Billy helps us understand what’s needed and how to keep our cars on the road.
Business response:
We are pleased to hear about your positive experience with our team. Your feedback about receiving exceptional customer service means a great deal to us. We understand how important it is to have knowledgeable staff who can clearly explain what your vehicle needs and provide guidance on proper maintenance.
Thorough inspections, friendly and knowledgeable staff, decent waiting room, trustworthy repairs and maintenance. Travel over 20 miles to come here.
Business response:
Thank you for taking the time to share your experience with Pinnacle Nissan. We are thrilled to hear that our team provided you with comprehensive inspections and knowledgeable service. It means so much to us that you find our staff friendly and our facility comfortable during your visits.
Very helpful, answered my questions. Was patient with me and my lack of knowledge about cars.
Business response:
Thank you for your review! We are delighted to hear that our team was able to provide you with the assistance you needed and took the time to patiently address all your questions. It means so much to us at Pinnacle Nissan when we can help customers feel comfortable and informed, regardless of their automotive experience level. Your feedback about our helpful and patient approach truly brightens our day. We appreciate you choosing us and look forward to continuing to support you with any future automotive needs.
Great on time appointments, great service technician, great professionals, best service center, great communication, a 10 rating.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team consistently delivered excellent service from your timely appointments to our skilled technicians. Your recognition of our professionals and communication efforts truly means the world to us. It brings us great joy to know that Pinnacle Nissan has earned your trust as your preferred service center.
The entire experience was so smooth and easy. Crystal was so accommodating and treated us like family. She listened to our concerns and never pushed us to do anything we couldn’t do. I definitely recommend this dealership and will refer my friends and family.
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that everything went so smoothly and felt effortless for you. Crystal clearly made a meaningful impact by being so helpful and creating that welcoming, family-like atmosphere. We're proud that she took the time to truly listen to what you needed and respected your comfort level throughout the process.
Was very happy with the way we were greeted like guest without all the hype. The staff stayed comfortable distance away at first and let us look. Offering to answer any questions we may have. After we narrowed it down to a few vehicles they let us test drive the cars without much chatter. All in all it was a great experience
Business response:
Thank you for your wonderful feedback about your visit to Pinnacle Nissan. We are thrilled to hear that our team made you feel welcomed as guests from the moment you arrived. It sounds like our staff found the right balance by giving you space to browse while staying available to help when needed.
Shopped around for the car of my dreams and found it at pinnacle nissian ! When Saul called me and asked what I was looking for in a car I told him he got the best car for me! He caring and understanding compassion for he does!
Business response:
We are elated to hear that you found your dream car with us! It sounds like you took the time to shop around and we are thrilled that Pinnacle Nissan was able to provide exactly what you were looking for. We appreciate you recognizing the caring and understanding approach that made your experience special.
The Zaktex application was well done. . It was part of my auto purchase in 23.
I'm a return customer. Billy Ferrari and service treats me well. No worries. It's all good. What can I say, Billy rocks? I will be back.
Business response:
We are happy to hear about your continued trust in our dealership as a returning customer. Your loyalty means everything to us, and we appreciate you taking the time to share your positive experience. It's wonderful to know that our service team has been taking great care of you and that you feel confident in the quality of service you receive.
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 7,833 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is closed now. It will open at 9:00 a.m.