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7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Great service Wes at the service dept was fantastic he his very kind and knows his stuff
Business response:
We are overjoyed to hear about your wonderful experience with our service department. It's fantastic to know that you received such excellent care and found our team to be both knowledgeable and kind.
The service was completed in a timely manner, and a video of the issue was sent to me so that I could see what the problem was without having to guess.
Very good service experiences with three different Nissans. Not a high-pressure sell on maintenance but treated me like an adult.
Business response:
We are thrilled to hear about your positive service experiences with your three vehicles. It means so much to know that our approach to maintenance recommendations feels respectful and straightforward rather than pushy. We truly value customers like you who appreciate being treated with the respect you deserve.
Pinnacle Nissan exceeded my expectations with their outstanding customer service, knowledgeable staff, and smooth car-buying process.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that our team went above and beyond what you anticipated. Your kind words about our exceptional service and the expertise of our team members truly mean the world to us. We take great pride in ensuring that every step of the vehicle purchasing journey is seamless and stress-free for our valued customers.
Fast, friendly and courteous Eddie is always very accommodating. Friendly and always smiling. He always calls me back when I leave a message.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear about your consistently positive experiences with our team. Your comments about receiving fast and courteous service really mean a lot to us. It sounds like you have built a great relationship with our staff member who always provides accommodating service with a smile.
The service department was very helpful and I was grateful that they allowed me to borrow one of their cars while mine was being fixed
Business response:
Thank you for taking the time to share your wonderful experience with us. We are truly delighted to hear that our service team provided the helpful support you needed during your visit. Knowing that our loaner vehicle program made a positive difference while your car was being repaired means so much to us.
Consistent, efficient service on a regular basis Eddie has worked with me to get a high mileage older Rogue in top running shape
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team. Your feedback about receiving reliable and effective maintenance on a regular basis means so much to us. It's fantastic to know that our team has been able to help keep your high-mileage Rogue running in excellent condition.
Helpful and haing the videos sent to you with a list of possible service options is very convenient
Business response:
We greatly appreciate your positive feedback about our service experience. It's wonderful to hear that you found our team helpful and that the video service options we provided were convenient for you. We understand how valuable it is to have clear information delivered in an accessible way, and we're pleased that this approach worked well for your needs. Your feedback helps us continue to improve our customer service at Pinnacle Nissan.
Eddie did a great job of providing a summary assessment of work needed to keep our 2007 350Z in top mechanical condition. When owning an older vehicle, preventive maintenance is key lowering cost of maintenance and minimizing inconvenience. We put our trust in Eddie and Pinnacle to always take care of us. Thank you!
Pinnacle Nissan has a 4.3 star rating with 7,835 reviews.
Pinnacle Nissan is open now. It will close at 8:00 p.m.