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Platinum Volkswagen - Parts & Service
- Car Dealers
- Hicksville, NY
About this business
Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more
Location details
45 Nelson Ave, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Prompt and courteous customer service.
Business response:
Greetings Carlos Juan, Thank you for sharing your positive experience with Platinum Volkswagen - Parts & Service. We are thrilled to hear that our team provided prompt and courteous customer service to you. If you ever have any further auto needs, please don't hesitate to give us a call at (516) 942-7300. Best regards, Platinum Volkswagen - Parts & Service team
Quick and efficient
Business response:
Greetings Sheikh, Thank you for taking the time to leave us a positive review of Platinum Volkswagen - Parts & Service. We're glad to hear that our team was able to provide you with a quick and efficient experience. If you have any further needs in the future, don't hesitate to give us a call at (516) 942-7300. Best regards, The Platinum Volkswagen - Parts & Service Team
Timely, courteous and clear consultation regarding repair or service recommendations.a breath of fresh air compared to other service centers. Highly recommended.
Business response:
Dear Bruce, Thank you for your kind words and for choosing Platinum Volkswagen - Parts & Service for your vehicle needs. We are thrilled to hear that our team provided you with timely, courteous, and clear consultations regarding your repair or service recommendations. It is always our top priority to provide exceptional customer service and to create a positive experience for our clients. We appreciate your recommendation and hope to see you again in the future. If you have any further questions or concerns, please do not... read more
Service Manager, Steve was pleasant and helpful
Business response:
Dear Rolf Robert Rebmann, Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that our Service Manager Steve provided you with exceptional assistance during your visit. We will make sure to pass along your kind words to him. At Platinum Volkswagen - Parts & Service, we strive to provide our customers with the highest level of service possible. We appreciate your business and look forward to serving you again in the future. Best regards, Platinum Volkswagen - Parts & Service (516) 942-7300
Service was excellent..
Business response:
Greetings Victoria G, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you received excellent service at Platinum Volkswagen - Parts & Service. We appreciate your business and look forward to serving you in the future. Best regards, Platinum Volkswagen - Parts & Service (516) 942-7300
Staff very helpful
Business response:
Greetings Catherine K, Thank you for taking the time to leave us a wonderful review! We're glad that our staff was able to assist you with your needs. If you ever need assistance in the future, please don't hesitate to contact us at (516) 681-1300. Best regards, Platinum Volkswagen - Parts & Service
The staff was friendly, courteous and most of all a great job was done on my car especially since I did not have an appointment and had a last minute problem they still helped me.
Business response:
Greetings Anna G, Thank you for taking the time to leave such a positive review for Platinum Volkswagen - Parts & Service. We are thrilled to hear that our team was friendly, courteous, and efficient in servicing your vehicle, despite the last-minute issue and lack of appointment. We appreciate your business and hope to continue providing top-notch service for all of your future vehicle needs. Best regards, Platinum Volkswagen - Parts & Service (516) 942-7300
Very friendly staff.
Business response:
Greetings Raymond R, Thank you for taking the time to leave a review for Platinum Volkswagen - Parts & Service. We appreciate your kind words about our staff being friendly. We strive to provide excellent customer service to all our clients. If you have any further feedback or concerns, please do not hesitate to contact us at (516) 681-1300. Best regards, Platinum Volkswagen - Parts & Service team
The staff were all helpful and friendly. The service was good, and it was accomplished in a fair amount of time.
Business response:
Dear John M, We appreciate your business and are glad to hear that our staff provided great service to you. Thank you for your positive review and we hope to see you again soon. Best regards, Platinum Volkswagen - Parts & Service
Frequently asked questions about Platinum Volkswagen - Parts & Service
How is Platinum Volkswagen - Parts & Service rated?
Platinum Volkswagen - Parts & Service has a 4.9 star rating with 898 reviews.
When is Platinum Volkswagen - Parts & Service open?
Platinum Volkswagen - Parts & Service is closed now. It will open tomorrow at 7:30 a.m.