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Platinum Volkswagen - Parts & Service
- Car Dealers
- Hicksville, NY
About this business
Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more
Location details
45 Nelson Ave, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Steve Fox is an excellent service agent. He is always pleasant, easy-going and shares necessary information in a timely manner.
Business response:
Dear Barbara E, Thank you for taking the time to leave us such a positive review! We truly appreciate it. We're delighted to hear that Steve Fox provided you with excellent service. We agree, he is a valuable member of our team who always strives to be friendly and informative. Should you need any further assistance, please don't hesitate to reach out to us at (516) 681-1300. We look forward to serving you again in the future. Best regards, Platinum Volkswagen - Parts & Service
Excellent service Excellent work
Business response:
Dear Charles A, Greetings! Thank you so much for your kind review and for choosing Platinum Volkswagen - Parts & Service. We are thrilled to hear that you had an excellent experience with our team. Your satisfaction is our top priority, and we are committed to providing exceptional service every time. If you ever need any assistance in the future, please don't hesitate to reach out to us at (516) 681-1300. We'll be more than happy to help. Once again, thank you for your feedback. We truly appreciate your support and look ... read more
Pple Doing Good job!
Business response:
Dear Jing Guang, Thank you for taking the time to leave us a review! We greatly appreciate your kind words and feedback about the service that our team provided at Platinum Volkswagen - Parts & Service. We strive to continuously deliver exceptional service to all our customers, and we're thrilled to hear that you were satisfied with the work we did. Your positive feedback truly motivates us to keep up the good work. If you ever have any questions or need any further assistance, please don't hesitate to reach out to us at... read more
Excellent. Quick service, professional, reasonable pricing
Business response:
Dear John S, Greetings! Thank you for taking the time to leave us a wonderful review. We are thrilled to hear that you had an excellent experience with Platinum Volkswagen - Parts & Service. Our team takes pride in delivering quick and professional service while ensuring our pricing remains reasonable. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us at (516) 681-1300. Thank you once again for your trust and kind words. Best regards, Platinum Volkswagen - Parts & Se... read more
Steven fox is the man. He is the only reason we are still with vw
Business response:
Greetings Jaime! Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience with Steven Fox. Rest assured, we'll make sure to pass on your kind words to him. At Platinum Volkswagen - Parts & Service, our goal is to provide exceptional customer service and ensure that every interaction leaves you satisfied. We value your loyalty and are grateful to have you as a part of our VW family. If you have any further needs or questions, plea... read more
Can’t complain
Business response:
Dear Helen, Greetings! Thank you for taking the time to share your review about your experience with Platinum Volkswagen - Parts & Service. We are delighted to hear that you had a positive experience. If there is anything specific you would like to mention or if you have any suggestions for improvement, please don't hesitate to reach out to us at (516) 681-1300. We value your feedback and would be more than happy to assist you in any way we can. Once again, thank you for choosing Platinum Volkswagen - Parts & Service. We ... read more
No comment
Business response:
Greetings SATISHKUMAR A, Thank you for taking the time to leave a review for Platinum Volkswagen - Parts & Service. We appreciate your positive rating. If you have any feedback or suggestions for improvement, please don't hesitate to reach out to us at (516) 681-1300. We value your business and hope to continue serving you in the future. Best regards, Platinum Volkswagen - Parts & Service
I am in and out of there usually in under two hours. They treat me very well and I’m happy with the people and service. I was there the other day and actually forgot my phone in the car and the guy that checks in the car is actually brought it in and handed it to me when I was in with the Guy that writes me up his name is Steve also all top-notch people.
Business response:
Dear Joseph, Thank you for taking the time to leave us such a positive review! We greatly appreciate your feedback and are thrilled to hear that you have consistently experienced quick and excellent service at Platinum Volkswagen - Parts & Service. It's fantastic to know that our team treats you well and goes above and beyond to ensure a pleasant experience during your visits. We're especially glad to hear about the exceptional service you received from Steve, our service writer, and the thoughtful gesture made by the pers... read more
The service was great, people were friendly and helpful. I will be seeing you guys in the future. E.Jackson
Business response:
Greetings Ella! Thank you so much for taking the time to share your wonderful feedback about your experience with Platinum Volkswagen - Parts & Service. We are thrilled to hear that you found our service to be great and that our team was friendly and helpful. We truly appreciate your kind words and we are looking forward to serving you again in the future. If you have any further inquiries or need assistance, please feel free to reach out to us at (516) 681-1300. Best regards, Platinum Volkswagen - Parts & Service
Frequently asked questions about Platinum Volkswagen - Parts & Service
How is Platinum Volkswagen - Parts & Service rated?
Platinum Volkswagen - Parts & Service has a 4.9 star rating with 897 reviews.
When is Platinum Volkswagen - Parts & Service open?
Platinum Volkswagen - Parts & Service is open now. It will close at 6:00 p.m.