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Platinum Volkswagen - Parts & Service
- Car Dealers
- Hicksville, NY
About this business
Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more
Location details
45 Nelson Ave, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’d say overall…..5 stars. My service advisor Nathan is excellent and I appreciate his service and would recommend him and Platinum service highly. Well done!!
Business response:
Greetings John, Thank you for taking the time to share your positive experience with us at Platinum Volkswagen - Parts & Service. We're thrilled to hear that your service advisor Nathan provided excellent service and that you would recommend us highly. We value your feedback and look forward to servicing your vehicle in the future. Please don't hesitate to contact us at (516) 681-1300 if you have any concerns or questions. Best regards, Platinum Volkswagen - Parts & Service
Work completed on time as promised
Business response:
Greetings JOHN, Thank you for taking the time to leave us a review. We are delighted to hear that our team completed your work on time as promised. We appreciate your business and look forward to serving you again in the future. If you have any feedback or concerns, please reach out to us at (516) 681-1300. Best regards, Platinum Volkswagen - Parts & Service
Very efficient and provided me with the info I needed. A bit pricey but at least they were quite competent in completing the repair.
Business response:
Greetings Andrew, Thank you for taking the time to leave a review. We are glad to hear that our team provided you with the information you needed and completed your repair competently. We strive to provide efficient service to all our customers. We apologize for any inconvenience caused due to our pricing. Please do not hesitate to contact us at (516) 681-1300 if you have any further concerns or questions. Best, Platinum Volkswagen - Parts & Service
Brought in my atlas for a recall and water leak. They did a very thorough repair, replacing the entire carpet in the vehicle , replacing filters, floor mats and recharged the ac all under the warranty. Nathan, my advisor was very good as well.
Business response:
Greetings Edward, we are thrilled to hear about your positive experience with Platinum Volkswagen - Parts & Service and thank you for taking the time to write such a kind review. We are happy to have provided you with thorough and efficient service for your Atlas and are glad that Nathan was helpful throughout the process. Please let us know if you have any further needs in the future. Thank you for choosing Platinum Volkswagen - Parts & Service. Best regards, Platinum Volkswagen - Parts & Service (516) 681-1300
It was an excellent service!
Business response:
Greetings Noureen! Thank you very much for leaving us a 5-star review! We're thrilled to hear that you had an excellent experience with our Parts & Service team at Platinum Volkswagen. It's always our goal to provide exceptional service to our customers, and we're glad that you were satisfied with our work. If you have any further needs in the future, please don't hesitate to give us a call at (516) 681-1300. We're always here to assist you with anything you need. Thank you for choosing Platinum Volkswagen! Best regards,... read more
EXCELLENT----REP WAS VERY HELPFUL, TAKEN IN RIGHT AWAY, CAR DELIVERED ON TIME, EVEN CASHIER WAS NICE--ASSISTED BY STEVEN FOX
Business response:
Greetings Robert N, Thank you for taking the time to share your experience with Platinum Volkswagen - Parts & Service. We're glad to hear that you found our rep to be helpful and that we were able to take care of your car needs promptly. We appreciate your kind words and hope to have the opportunity to serve you again in the future. Warm regards, Platinum Volkswagen - Parts & Service (516) 681-1300
Very pleasant😉Professional &courteous service👍Assisted by Steven Fox&Tony Basile😀
Business response:
Greetings Christine, Thank you for leaving a review for Platinum Volkswagen - Parts & Service. We are glad to hear that you found our service professional and courteous. We value your feedback and will use it to improve our services. Thank you for mentioning Steven Fox and Tony Basile. We will make sure to pass along your kind words to them. If there is anything else we can do to improve your experience, please do not hesitate to reach out to us at (516) 681-1300. Best regards, The Platinum Volkswagen - Parts & Service ... read more
Service was great; inspection: your explanation about my car tires. Soon needs rotation; rear tires soon need to be change. Also, I needed the VW emblem to be installed. Platinum VW always provides great service. My reasons to keep returning to.
Business response:
Greetings Erick! Thank you for taking the time to leave us a 5-star review. We're thrilled to hear that you had a great experience with our service team and that our team informed you about the condition of your car tires. We appreciate your continued support and hope to see you again soon. If you ever have any concerns or questions, feel free to give us a call at (516) 681-1300. Thank you for choosing Platinum Volkswagen - Parts & Service.
Than you so much Steven!
Business response:
Greetings Christina! Thank you for taking the time to leave us a 5-star review. We appreciate your business and are thrilled to hear that Steven was able to assist you. If you ever need anything in the future, please don't hesitate to give us a call at (516) 681-1300. Thanks again, Platinum Volkswagen - Parts & Service
Frequently asked questions about Platinum Volkswagen - Parts & Service
How is Platinum Volkswagen - Parts & Service rated?
Platinum Volkswagen - Parts & Service has a 4.9 star rating with 898 reviews.
When is Platinum Volkswagen - Parts & Service open?
Platinum Volkswagen - Parts & Service is closed now. It will open tomorrow at 7:30 a.m.