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Platinum Volkswagen - Parts & Service
- Car Dealers
- Hicksville, NY
About this business
Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more
Location details
45 Nelson Ave, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Well so far it's looks good noting to complain staff treat me good
Business response:
Greetings Armando, Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a great experience with our staff at Platinum Volkswagen - Parts & Service. If you have any questions or need further assistance, please don't hesitate to reach us at (516) 681-1300. We appreciate your support and look forward to serving you in the future. Best regards, [Your Name] Platinum Volkswagen - Parts & Service
Good service and communication. Thank you
Business response:
Greetings Kenneth G, Thank you for taking the time to share your positive experience with Platinum Volkswagen - Parts & Service. We always strive to provide excellent service and maintain good communication with our valuable customers like you. If you have any further inquiries or require any assistance in the future, please do not hesitate to contact us at (516) 681-1300. Thank you once again for choosing Platinum Volkswagen - Parts & Service, and we look forward to serving you again in the future. Best regards,
Good job 👍 nice service but need some snacks and drinks is the best 😁
Business response:
Dear Zhi Min, Greetings! Thank you so much for taking the time to share your positive experience with us at Platinum Volkswagen - Parts & Service. We are thrilled to hear that you received excellent service and that you appreciated our efforts. We greatly value customer feedback, and your suggestion regarding snacks and drinks is duly noted. We always strive to enhance our customers' experience, and your input will definitely help us in improving our service further. If you have any further questions or concerns, please d... read more
Polite, prompt, productive Great all around experience
Business response:
Greetings, Kirsten J! Thank you for taking the time to leave us such a positive review. We are thrilled to hear that your experience at Platinum Volkswagen - Parts & Service was great all around. At Platinum Volkswagen, we strive to provide our customers with polite, prompt, and productive service, and we are pleased to know that we met your expectations. If you ever need any further assistance, please don't hesitate to reach out to us at (516) 681-1300. Thank you again for your kind words and for choosing Platinum Volks... read more
Great customer service great work ethic...friendly fast courteous...will visit again
Business response:
Dear LUANN, Greetings! Thank you so much for taking the time to leave us a review and for your kind words. We are thrilled to hear that you had a great experience with our customer service and work ethic. We always strive to provide friendly, fast, and courteous service to each and every customer. Your positive feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to us a... read more
Reliable service for my VW. Kudos to the service techs who diagnose problems with my 15 year old car. Special thanks to Steven who always is nice and courteous and helpful. Only issue is with VW themselves who fail to manufacture parts for their older vehicles ( so air bag light is on and need to change all airbag sensors including the module at a hefty cost of $3600) which is both unfair and not worth it. IF VW WANTS TO STAND UP TO THE JAPANESE CAR COMPETITION THEY NEED TO STANDBY THEIR LOYAL CUSTOMERS OR THEY WILL LOSE TH... read more
Business response:
Dear John S, Thank you for taking the time to leave us a review and for your continued loyalty to Platinum Volkswagen - Parts & Service. We greatly appreciate your kind words about our reliable service and our dedicated team of service technicians, particularly Steven. We will make sure to pass along your appreciation to him. We understand your frustration regarding the availability of parts for older Volkswagen vehicles. While it is true that some parts may become increasingly difficult to find as vehicles age, we strive ... read more
Efficient & quick!
Business response:
Greetings Susan R, Thank you for your positive review of Platinum Volkswagen - Parts & Service! We are thrilled to hear that you found us efficient and quick. Please don't hesitate to reach out to us at (516) 681-1300 if you ever need any assistance in the future. We appreciate your business and hope to continue providing you with excellent service. Best regards, The Platinum Volkswagen - Parts & Service team
Great service by Steve Fox
Business response:
Greetings Anthony Daniel, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Steve Fox at Platinum Volkswagen - Parts & Service. We strive to provide exceptional service to all of our customers and we are delighted to hear that we have met your expectations. If you have any questions or concerns, please do not hesitate to reach out to us at (516) 681-1300. Thank you for choosing Platinum Volkswagen - Parts & Service! Best regards,
Resolvieron todo los problemas mecánicos. Execente atención.
Business response:
Dear Jose Luis, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that we were able to resolve all your mechanical issues and provide you with excellent service. Please feel free to reach out to us at (516) 681-1300 if you ever have any further needs or concerns. Best regards, Platinum Volkswagen - Parts & Service
Frequently asked questions about Platinum Volkswagen - Parts & Service
How is Platinum Volkswagen - Parts & Service rated?
Platinum Volkswagen - Parts & Service has a 4.9 star rating with 897 reviews.
When is Platinum Volkswagen - Parts & Service open?
Platinum Volkswagen - Parts & Service is open now. It will close at 6:00 p.m.