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PM Pediatric Urgent Care
- Urgent Care
- Pasadena, CA
About this business
Location details
3849 E Foothill Blvd, Pasadena, CA, 91107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I have been to the PM pediatrics clinic in Pasadena 3 times. The first 2 times were great. This time was horrible. The front staff has always been wonderful including this time. The NP who saw my daughter yesterday was terrible. It felt like she was rushing through the appointment. She handled my 14 month old daughter very roughly and forcefully. My daughter is already scared of doctors offices after getting vaccines, and so she cries and screams, however normally nurses and doctors are very patient and warm with her. They g... read more
Business response:
Hello Ashley, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients are a priority at PM Pediatric Care. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
As a concerned parent, I wanted to let you know about an unpleasant experience we had on 08/20 at the Pasadena location. It seemed like there might be some issues with inappropriate behavior there, and I think it’s important to address this to ensure a better experience for other kids. I might have misunderstood what happened, so I’m open to discussing this further. Please give me a call at 915-731-4713 when you have a moment.
Business response:
Hi, Ernesto. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at PM Pediatric Urgent Care and would love the opportunity to improve. Please contact us at info@pmpediatrics.com with your feedback.
Rude nurse
Business response:
We apologize for the experience you had with our nurse. Please contact us at info@pmpediatrics.com if you wish to discuss further.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.3 star rating with 534 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 10:00 p.m.