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PM Pediatric Urgent Care

3.8

About this business

Location details

2407 Richmond Ave, Staten Island, NY, 10314, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
3.8530 reviews
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Rita B.'s profile image
Rita B. 
a year ago

Nice people work there 

Business response:

Hi, Rita. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Anthony L.'s profile image
Anthony L. 
a year ago

The receptionist was great and very helpful !! Dr Eric was awesome !!!!! He helped me calm down and was very calming and patient with my son. He need stitches so he was crying a lot. Diana helped out also and was great!! Dr Eric is an asset to PM !! I knew him prior from a practice and trust him so much !! 

Business response:

Hi, Anthony. Your feedback is highly appreciated. Thank you for the review! 

Lauren B.'s profile image
Lauren B. 
a year ago

Saw Dr. Coleman for the second time with my second child. When I saw that he was the doctor that was there for the last minute appointment, I was very happy, as we had experienced his care a few weeks back. He is patient, easy to talk to, and took his time with my daughter who is very quiet and shy. The assistant that brought her back was very sweet and gentle when testing my daughter. The staff seems to be happy working there and it shows in how they communicate and care for their patients. 

Business response:

Hi, Lauren. Your feedback is highly appreciated. Thank you for the review! 

Stacey T.'s profile image
Stacey T. 
a year ago

The female doctor who attended to my son was kind, easygoing, and very relatable! Excellent Service! 

Business response:

Hi, Stacey. Thank you so much for rating your experience with us so highly! 

Gina D.'s profile image
Gina D. 
a year ago

Very good experience. Registration process was easy, making an appt was easy, friendly staff up front and doctors were thorough and explained everything well. I love that X-rays were also able to be done and reviewed on site. 

Business response:

Hello Gina, We sincerely appreciate your feedback. We are glad to see that your family had a high-quality experience at our location. We constantly strive to offer first-rate pediatric care services. Thank you for sharing your feedback with us. We hope your child feels better soon. 

Edwin M.'s profile image
Edwin M. 
a year ago

The waiting when we went there was fast. The staff were very nice and accomodating. The PA was welcoming and very knowledgeable of what was going on. She explained very well. 

Business response:

Hi Edwin, We sincerely appreciate your feedback. We are glad to see that your family had a high-quality experience at our location. We constantly strive to offer first-rate pediatric care services. Thank you for sharing your feedback with us. We hope your child feels better soon. 

Rana A.'s profile image
Rana A. 
9 months ago

The nure wasn’t kind 

Business response:

Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.  

Berlinda N.'s profile image
Berlinda N. 
11 months ago

A higher level of professionalism is needed by staff, except the front desk. The women at the front desk was professional and kind 

Business response:

Dear Berlinda, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and we believe in kindness and respect for all of our patients and families. We welcome the opportunity to speak with you personally about your experience and hope to regain your confidence. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team wil... read more

Olga R.'s profile image
Olga R. 
a year ago

Long wait but had to come in because it was the weekend after we returned from the trip and my child had a bad ear ache. Paid the copay, was seen and given ear drops. It was about 10pm. Developed a fever overnight and ear ache worsened. after we called back to see if they can prescribe antibiotics to take orally since it’s been a few hours since we seen the doctor we were told that we had to come in again and pay a copy again. Totally understand that there is a different doctor on staff but they can just look at notes from ... read more

Business response:

Yo, we appreciate your feedback and apologize for your experience. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. 

Frequently asked questions about PM Pediatric Urgent Care

How is PM Pediatric Urgent Care rated?

PM Pediatric Urgent Care has a 3.8 star rating with 530 reviews. 

When is PM Pediatric Urgent Care open?

PM Pediatric Urgent Care is open now. It will close at 10:00 p.m.