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PM Pediatric Urgent Care
- Urgent Care
- Staten Island, NY
About this business
Location details
2407 Richmond Ave, Staten Island, NY, 10314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
The waiting when we went there was fast. The staff were very nice and accomodating. The PA was welcoming and very knowledgeable of what was going on. She explained very well.
Business response:
Hi Edwin, We sincerely appreciate your feedback. We are glad to see that your family had a high-quality experience at our location. We constantly strive to offer first-rate pediatric care services. Thank you for sharing your feedback with us. We hope your child feels better soon.
The doctor was amazing. But waiting almost 3 hours with a kid that’s sick was awful..need more physicians working
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
The nure wasn’t kind
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
A higher level of professionalism is needed by staff, except the front desk. The women at the front desk was professional and kind
Business response:
Dear Berlinda, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and we believe in kindness and respect for all of our patients and families. We welcome the opportunity to speak with you personally about your experience and hope to regain your confidence. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team wil... read more
Long wait but had to come in because it was the weekend after we returned from the trip and my child had a bad ear ache. Paid the copay, was seen and given ear drops. It was about 10pm. Developed a fever overnight and ear ache worsened. after we called back to see if they can prescribe antibiotics to take orally since it’s been a few hours since we seen the doctor we were told that we had to come in again and pay a copy again. Totally understand that there is a different doctor on staff but they can just look at notes from ... read more
Business response:
Yo, we appreciate your feedback and apologize for your experience. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com.
Horrible place and uneducated staff
Business response:
Dear Alexander, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer outstanding customer service to all PM Pediatric Care patients. Our management team would welcome an opportunity to speak with you to learn more about your experience. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your f... read more
Never again
Business response:
Hi, Spyro. At PM Pediatric Urgent Care, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please reach out to us at info@pmpediatrics.com so that we can best assist.
The appointment I had was canceled when I was outside the office, they stated the Dr had an emergency and told me to come back the next day. The next day I arrived at 12:30pm and was not seen until 4:40pm. They only had one Dr
Business response:
Hi, Stefany. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at PM Pediatric Urgent Care and would love the opportunity to improve. Please contact us at info@pmpediatrics.com with your feedback.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 3.9 star rating with 564 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.