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PM Pediatric Urgent Care
- Urgent Care
- Staten Island, NY
About this business
Location details
2407 Richmond Ave, Staten Island, NY, 10314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
The female doctor who attended to my son was kind, easygoing, and very relatable! Excellent Service!
Business response:
Hi, Stacey. Thank you so much for rating your experience with us so highly!
Very good experience. Registration process was easy, making an appt was easy, friendly staff up front and doctors were thorough and explained everything well. I love that X-rays were also able to be done and reviewed on site.
Business response:
Hello Gina, We sincerely appreciate your feedback. We are glad to see that your family had a high-quality experience at our location. We constantly strive to offer first-rate pediatric care services. Thank you for sharing your feedback with us. We hope your child feels better soon.
The waiting when we went there was fast. The staff were very nice and accomodating. The PA was welcoming and very knowledgeable of what was going on. She explained very well.
Business response:
Hi Edwin, We sincerely appreciate your feedback. We are glad to see that your family had a high-quality experience at our location. We constantly strive to offer first-rate pediatric care services. Thank you for sharing your feedback with us. We hope your child feels better soon.
Honestly, I don’t understand why this office is even open. We just needed eye drops, and our doctor doesn’t work on Saturdays. The girl at the front desk, with a very unfriendly attitude, said they couldn’t help us and sent us to the hospital. I don’t understand how someone without medical education , who didn’t even look at the child, can decide whether they handle this or not. And secondly, with such an attitude toward patients, how can someone work with children at all?
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Absolutely useless office — they didn’t even examine us and just sent us to the hospital, even though there was nothing serious; we only needed eye drops Don’t waste your time going there.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
My son was screaming of sore throat Rapid strep came back negative Holiday weekend She walked in said negative and begrudgingly gave him an exam. She asked zero questions. Gave zero advice. Gave zero anything. Awful. There was also no one in the waiting room. It wasn't even like she needed to rush to other patients. It was quiet.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
The doctor was amazing. But waiting almost 3 hours with a kid that’s sick was awful..need more physicians working
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
The nure wasn’t kind
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
A higher level of professionalism is needed by staff, except the front desk. The women at the front desk was professional and kind
Business response:
Dear Berlinda, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and we believe in kindness and respect for all of our patients and families. We welcome the opportunity to speak with you personally about your experience and hope to regain your confidence. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team wil... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 3.9 star rating with 642 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.