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PM Pediatric Urgent Care
- Urgent Care
- Staten Island, NY
About this business
Location details
2407 Richmond Ave, Staten Island, NY, 10314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
We were seen very quickly and scheduling a check in online before going in was convenient. The staff were very good with kids.
Business response:
Hello, Michelle. Thank you for your feedback! Your kind words are greatly appreciated.
The doctors and nurses are always great and helpful, however each time I visit, the front desk is not so friendly, would be nice if they were a little more compassionate and let you finish speaking before cutting you off.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Great Experience! Brought our 2yr old in Saturday evening for a bad cough and all the staff was great. Very friendly, clean office, and was seen in a timely manner. PA Remini and the female medical assistant were amazing with our son. Treatment plan was clear and all our questions and concerns were addressed. Would definitely recommend and come again if needed.
Business response:
Hi Ahmad. We genuinely value your input and are delighted to hear that your family had an overall positive experience with us. Our commitment remains unwavering in providing top-notch pediatric care services. Thank you for taking the time to share your helpful feedback.
Checking in on the phone with 2 sick babies & constant error messages trying to upload id & insurance cards, not fun! It was extremely hot in the waiting area. Once in the room the experience was fine & everyone was very nice. Scripts were not called in same day & after having to call the next day to get them called in they were sent to 2 different pharmacies for my 2 boys. Called back right away to get it corrected which I was told it was fixed. It was not & now we have to run to pickup in 2 different places.
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
The provider was very thorough in her examination, yet at the same time engaging me and my daughter, keeping her calm. She did an excellent job at addressing my concerns
Business response:
Hello Sarah. Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
The care was excellent! Everyone was extremely helpful and so sweet!!
Business response:
Hi Karen. Thank you for the review! Your satisfaction is our top priority.
Unfortunately I don’t remember the name of the female PA we saw but she was EXCELLENT. This is the second time in two years we have seen her for a rash and she was very knowledgeable and diagnosed the problem immediately. She was very nice and gave me tips on how to help with the symptoms and healing. I will never go to another urgent care, the best experience!
Business response:
Hello, Roman. Thank you for your feedback! Your kind words are greatly appreciated.
Dr Crosby is the BEST she is very on point with everything if you seen her once she remembers your child. I have 6 children and she handled each one with care and one is autistic and she is very caring and gentle with each and everyone. She is quick but gets the job done honestly wouldn't recommend any other doctor lately too many doctors don't have that care they are rough and want to get out as fast as possible. I LOVE her and her staff great people.
Business response:
Hello Jacqueline. Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
PM has always been good to my kids. Great staff and personable Doctors.
Business response:
Hi Id. Thank you for the review! Your satisfaction is our top priority.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 3.9 star rating with 564 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.