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PM Pediatric WakeMed Children's Urgent Care
- Urgent Care
- Cary, NC
About this business
Location details
2007 Walnut St, Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 11:00 p.m. | |
| Tue | 9:00 a.m. to 11:00 p.m. | |
| Wed | 9:00 a.m. to 11:00 p.m. | |
| Thu | 9:00 a.m. to 11:00 p.m. | |
| Fri | 9:00 a.m. to 11:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
The front desk acknowledge you right away and tell you what needs to be done for check-in. Once I was checked-in I did not wait long. The doctor and nurse on duty on 3/17/24 were friendly and attentive to my child's need. The doctor answered all questions and was not in a rush to be finished.
Business response:
Hi, Kyle. We appreciate the kind words and are glad we could provide you with a positive experience!
Very professional
Business response:
Hi, Melanie. Thank you so much for leaving us a stellar review!
It was a great experience. All staff and doctor was really nice.
Business response:
Hi, Arti. We are thrilled to learn that you had a positive experience with us!
Excelente servicio y los personales son muy amables
Business response:
Hola Angeela. Su comentario es muy apreciado. ¡Gracias por la reseña!
Everyone is amazing!
Business response:
Hi, Elsa. We are thrilled to learn that you had a positive experience with us!
Excelente Dios lis ca a bendiciendo siempre
Business response:
Hola, Juan. ¡Apreciamos las amables palabras y nos alegramos de haber podido brindarle una experiencia positiva!
We stopped in for a nursemaids elbow but the physician wasn’t able to help improve my daughter’s condition and made it even worse. To be fair, we had visited another UC for the same issue, but they didn’t seem to completely fix her , hence our second visit to the WakeMed UC. After a few tweaks of my daughter’s elbow, conditions got worse and the physician didn’t have any other recommendations for us and then sent us home. I wish there was some backup or a better experienced personnel onsite to help us. It was so helpless and... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
The billing process was terrible. Just today the claim is starting to show up and the entire time your company holds a deposit. For what? File the claim the next business day and don't hold a deposit the entire time. I still have to check that it is refunded. The front desk wasn't aware of your billing process either. When I called the billing department they understood what is going on. So I'm being punished for your poor business practices.
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Well I really didn't feel as if the Dr tried to actually diagnose my child She wasn't tested for the flu or anything else. She had high fevers and a cough with congestion. All symptoms were very much flu like and the Dr says it's most likely a cold. I know she doesn't have a cold.
Frequently asked questions about PM Pediatric WakeMed Children's Urgent Care
How is PM Pediatric WakeMed Children's Urgent Care rated?
PM Pediatric WakeMed Children's Urgent Care has a 4.6 star rating with 1,064 reviews.
When is PM Pediatric WakeMed Children's Urgent Care open?
PM Pediatric WakeMed Children's Urgent Care is open now. It will close at 11:00 p.m.