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Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Website and app are easy to navigate. Pharmacy staff are easily accessible and provide clear communication via phone and email. Excellent customer service and fast processing time.
Business response:
Hi Karen, thank you for your feedback, we appreciate you taking the time. Stay safe! :)
I love the experience from the beginning to end. Getting that first phone call after requesting for the transfer from my pharmacy. I got a chance to advise when I wanted my first order. Everything was done that day and ai received my meds the following day without having to leave the house. The pharmacist are very knowledgeable and answers every questions.
Business response:
Thank you for your 5 star review. We are here to provide fast and reliable services. Enjoy the rest of your day! :)
It was a great experience using pocketpills and will be staying with them forever!.... The pharmacists make sure the meds are explained well and ready to answer any questions... They take care of it all for me! No more waiting in line for my meds! Love it! Thanks pocketpills!
Business response:
Thank you for taking the time to provide us with your feedback. We are here to simplify your medications for you. Stay safe! :)
Great experience and very friendly staff. Awesome customer service and timely delivery of medicines. Very helpful in answering health related questions. Overall very nice experience.
Business response:
Hi Kamalpreet, thank you for your 5 star review. We are here to provide fast and reliable services. Stay safe! :)
The whole experience from start to finish was seamless. I placed the order through the app for my vitamins and one of the Care Team members called me to confirm my order. I was excited to receive my PocketPacks within a few days and loved how the vitamins are packed individually. So easy to take and not forget to take my vitamins. Super convenient and everyone is helpful to answer any questions I may have.
Business response:
Thank you for your feedback Milana. We appreciate you taking the time. Stay safe! :)
Quick response for my questions and concerns.
Business response:
Thank you for your feedback Emily. Stay safe! :)
When they required for a valid prescription, I knew it is a safe online pharmacy. The moment I created a request to transfer my prescriptions from another pharmacy, I received a call from PocketPills to verify my transfer request and to complete my profile. My meds are delivered right to my door. I appreciate the timely refills of my prescriptions. They also contact my doctor to renew my refills. PocketPill's customer service is incredible! Very convenient!
Business response:
Thank you for your 5 star review, we appreciate your time. Enjoy the rest of your day and stay safe! :)
Very quick and amazing service! Wish I came across PocketPills sooner!
Business response:
Hi Sumeet, thank you for your feedback. If there is anything we can do to make your experience a 5 star experience, feel free to text or call us at 1.833.HELLORX and offer your suggestions. Stay safe! :)
Customer service is outstanding! Thank you PocketPills
Business response:
Thank you for your 4 star review Victoria. Enjoy the rest of your day! :)
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is open now. It will close at 4:00 p.m.