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Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
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Chelsea's profile image
Chelsea 
on Birdeye

4 years ago

Amazing service and fast delivery 

Business response:

Hi Chelsea, thank you for your feedback. Stay safe! :) 

Crystal's profile image
Crystal 
on Birdeye

4 years ago

Great Service, love pharmacy assistant Shelby, she is so helpful 

Business response:

Thank you for your feedback Crystal. We are happy you have chosen PocketPills as your trusted online pharmacy. Stay safe! :) 

Jessica's profile image
Jessica 
on Birdeye

4 years ago

The service is very prompt and the staff are personable, they seem to really care about my health and well-being. I feel well supported while using this highly efficient, accessible and user friendly pharmacy! 

Business response:

Thank you for your feedback Jessica. We are here to help you simplify your medications. Stay safe! :) 

sharon w.'s profile image
sharon w. 
on Birdeye

4 years ago

I just signed up with PocketPills today and I'm really looking forward to start using their service! I received a call from an agent within about 10 minutes of signing up, they walked me through the process of how everything works and answered all my questions. The lady I spoke to went above and beyond, by helping register all my family members as well. Kudos to PocketPills for creating this awesome service! 

Business response:

Thank you for your feedback Sharon. We are here to provide fast and reliable services and simplify your medications for you. Have a great rest of your day. Stay safe! :) 

Kendall's profile image
Kendall 
on Birdeye

4 years ago

PocketPills is an easy way to refill your prescriptions! As someone who doesn't like talking on the phone, the texting feature makes it super easy! 

Business response:

Hi Kendall, thank you for taking the time to provide us with your feedback. We are here to simplify your medications for you, so that you have more time to enjoy the things you love to do. Stay safe! :) 

Kristy P.'s profile image
Kristy P. 
on Birdeye

4 years ago

Service was excellent! Prompt and efficient! 

Business response:

Hi Kristy, thank you for providing us with your feedback. We are here to simplify your medication for you. Stay safe! :) 

Liz L.'s profile image
Liz L. 
on Birdeye

4 years ago

Honestly, meh... Order was placed on June 29th. For some reason it was cancelled then re-created on July 12th, two weeks AFTER the original order. I was also supposed to have some introductory credit for vitamins. Nowhere do I see the credit was applied. Do to the time it took to get a simple vitamin order, I'm not impressed. Will try one prescription refill and if I have the same experience I will be transferring my prescriptions back to my local pharmacy. 

Business response:

Hi Liz, we apologize for your experience and will continuously look for ways to improve our overall operations. Let us know if you have any suggestions, we are here to listen. If you still haven't received your personalized Vitamin Pack, text or call one of our Care Team members at 1.833.HELLORX Have a wonderful rest of your day!  

Elyanna P.'s profile image
Elyanna P. 
on Birdeye

4 years ago

It really is a pharmacy experience like no other! Was pleased that the whole sign up process was a breeze. Looking forward to getting my very first package! 

Business response:

Hi Elyanna, thank you for your feedback. We are here to simplify your medication for you. Stay safe! :) 

Lindsey C.'s profile image
Lindsey C. 
on Birdeye

4 years ago

Fast, convenient and friendly help!! 

Business response:

Hi Lindsey, thank you for your feedback. We are here to provide fast and reliable services. Stay safe! :) 

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is open now. It will close at 4:00 p.m.