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Unit is amazing and saves me so much time!
Business response:
So happy to hear the unit saves you time. Your satisfaction means everything to us, Daniel! From your Polaris Team
We love our Polaris robotic pool cleaner. The only issue I have is it fills up too quickly and I have to empty it frequently.
Business response:
Thank you, Gene. We're glad you love your Polaris cleaner. We hope you will share your concern about frequent emptying with your dealer that sold your EPIC 8640 as they likely have advice and some troubleshooting tips to help. From your Polaris Team
I gave this 4 stars since I couldn’t give 3.5. The pros: No jet pump needed (simplifies entire system), easy to use, portable and easy to store, quiet, effective cleaning (see cons). The cons: Although good a most cleaning, has a hard time with crevices and stairs because it doesn’t “kick-up” smaller debris like some other sweeper systems, only two pre-programed cleaning settings. Overall I’m satisfied with the system.
Business response:
Thank you for sharing your honest feedback, Matthew. We suggest discussing any concerns with the dealer you purchased your EPIC 8640 from. They may be able to share some troubleshooting tips. From your Polaris Team
The Epic is fine at picking up bigger things but it seems like my Tigershark had a finer paper type filter to get smaller particles. What I like about the Polaris is ease of maintenance and swapping/cleaning the filter cartridge.
Business response:
Hi William, Thank you so much for your feedback on your Polaris EPIC 8640 robotic cleaner! We recommend trying a fine filter canister if your cleaner isn't picking up the finer debris in your pool. Ask your Polaris dealer for part number R0897800. Enjoy your swim time! Your Polaris Team
It is awesome and so easy to use. Wish we bought one years ago!!
Business response:
We're thrilled to hear it's awesome and easy to use. Wishing you many years of enjoyment ahead! From your Polaris Team
Great product!
Business response:
We are happy to hear you're enjoying your cleaner, Kenneth. Your satisfaction means a lot to us! From your Polaris Team
The Epic does great job picking up all the leaves and so far has not gotten stuck on the pool steps like my old Maytronics. I like the clear top so I can see how it is picking up all the leaves and the basket is very easy to empty.
Business response:
We are thrilled to hear the Epic handles leaves well and navigates your steps with ease. We're glad to know the clear top and easy-empty basket are appreciated. From your Polaris Team
So far, so good! Does not get hung up on the drains and it performed as advertised. Easy to get out of the pool and easy to clean. Very satisfied and would recommend this product to anyone.
Business response:
Thank you, Dave! Glad it performs well for you! Your recommendation means a lot to us. From your Polaris Team
workes well
Business response:
Your positive experience with the Polaris EPIC 8640 means a lot. Glad it works well for you, Arnold! Thanks, From your Polaris Team
Polaris EPIC 8640 robotic cleaner has a 4.6 star rating with 540 reviews.
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