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Easy to set up and use. Does not clean stairs well however.
Business response:
Thanks for choosing the Polaris EPIC 8640 robotic cleaner, Jason! Your trust and satisfaction are our top priorities. Any automatic pool cleaner can have difficulties with steps, ledges, and shelves. It depends on the configuration of your pool as well as the size of the cleaner. We recommend regular brushing of the steps. Once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you'd like further assistance, please contact our technical support team at (800) 822-7933. Enjoy you... read more
Works great
Business response:
We greatly appreciate your 5-star review, James! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team
Works great
Business response:
Thank you for your kind words, Robert! We appreciate you sharing your positive experience with us and hope you enjoy your pool time. Happy swimming! Your Polaris Team
Great warranty, Does the job very well. It is more lightweight than my previous brand of pool cleaner but still covers the entire pool, waterline and stairs. It is easy to clean out and store.
Business response:
Creating quality products that simplify your pool experience is what we aim to do every day, Bryan! We appreciate your kind words. Happy Swimming! Your Polaris Team
Works as advertised!
Business response:
Thank you for sharing your experience with us, Terry! Wishing you the perfect swim. Cheers, Your Polaris Team
Very happy with the product. It would be even better if it automatically returned to its docking station when done, but that's asking a bit much.
Business response:
Thank you for sharing your positive experience with us, Joseph! Wishing you a wonderful pool season. Cheers, Your Polaris Team
I replaced an old robot with the Epic and this thing is cleaning the pool better than ever. My old one couldn't suck up the fine stuff, "Bluey" (what my daughters calls it) does a great job.
Business response:
Thank you for your wonderful review, Timothy! We are glad to hear "Bluey" is performing well. Enjoy your pool time! Your Polaris Team
This is my 2nd Polaris, hope it last longer than first
Business response:
Thank you for your review and for being a loyal Polaris customer, Teresa! We hope you enjoy your clean pool. Cheers, Your Polaris Team
This cleaner is almost 100% perfect. It is well designed with many really nice features. Its return to side of pool feature, handle for removal, opening top for debris removal, effective drive and direction change mechanism are all great. My only minimal complaint is that the filter does not filter out very fine particles in the pool, so you need to get your vacuum out once in a while to eliminate them. Overall an awesome product.
Business response:
Thank you for your kind words and feedback, Jack! You might benefit from using a fine filter canister. Please respond to this email and provide us with your address and date of purchase so we can look up your account and help with a fine filter canister order. All the best, Your Polaris Team
Polaris EPIC 8640 robotic cleaner has a 4.7 star rating with 255 reviews.
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