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Polaris EPIC 8640 robotic cleaner
It is easy to use. I love the lift when you press button down and it spins around you stop when it facings the wall you would like for it to come to. It comes over climbs up the wall. You gran the handle and pull it up. The caddy was very easy to put together. I love it.
Business response:
Thank you for your detailed and positive review, Nyoka! We're so glad you love your EPIC cleaner and appreciate you sharing your experience with us. Happy swimming! Your Polaris Team
very satisfied with the unit easy to operate and clean
Business response:
Thank you for the 5-star review, Howard! It's always a pleasure to hear from a satisfied customer. Cheers, Your Polaris Team
Ease of use and overall proficiency of cleaning
Business response:
Thanks, Hampton! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team
so far so good. i do wish it could clean the corners and bottom lip.
Business response:
Thanks for choosing the Polaris EPIC 8640 robotic cleaner, Richard! Your trust and satisfaction are our top priorities. Any automatic pool cleaner can have difficulties with tight spots like corners. It depends on the configuration of your pool as well as the size of the cleaner. We recommend regular brushing of the corners and bottom lip. Once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-793... read more
Great everything was handled without any problems
Business response:
Thank you for your positive review, Thomas! Wishing you the perfect swim. Cheers, Your Polaris Team
Did fine. I don’t like the cord. It becomes too tangled.
Business response:
Thank you for taking the time to share your review with us, Wayne. Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory; 2) Allow the cleaner cable to enter the pool at the center of the length of the pool; 3) Only use enough cable to reach the farthest point from the cable entry location; 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spo... read more
Overall pleased with product...it does seem to miss spots so a little manual labour is still necessary. Super easy to deploy and store.
Business response:
Thank you for taking the time to leave a review, Catherine! Wishing you the perfect swim. Cheers, Your Polaris Team
It does climb walls well. It's suction is not as strong as the Dolphin we had. But the feature that allows it to dump water before taking out of the pool is fabulous.
Business response:
Thank you for sharing your experience with us, Pam! We hope you enjoy your pool time. Cheers, Your Polaris Team
I've been using my Polaris Epic 8640 for 5 days now and it's truly amazing. It's easy to put in and take out. The basket is easy to empty and clean our. My only concern is that it doesn't climb the walk in stairs, which I've read it does. I'm not sure if it takes a few cleans to completely map out the pool, but overall it's a great machine.
Business response:
Thank you for sharing your detailed experience with us, Samantha! We are sorry your cleaner isn’t taking care of your steps. Robotic cleaners have difficulty with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, don't hesitate to get in touch with our technical support team at (800) 822-7933. All the best, Your Polaris Team
Frequently asked questions about Polaris EPIC 8640 robotic cleaner
How is Polaris EPIC 8640 robotic cleaner rated?
Polaris EPIC 8640 robotic cleaner has a 4.7 star rating with 319 reviews.
When is Polaris EPIC 8640 robotic cleaner open?
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.