This profile has been claimed by the business owner or representative.
Unit works well except the rear float leeks.
Business response:
Thank you for your review, Jerry! If you need help with a warranty repair, please take your cleaner to a local warranty center for assistance. You can find a local center using our dealer locator - https://locator.fluidrausa.com/en All the best, Your Polaris Team
I’ve had several 280’s over the past 20 years and it was time to get another replacement. The TR28P is the perfect replacement. Works great and easy to repair.
Business response:
Thank you for sharing your positive experience with us, Thomas! It's always a pleasure to hear from a repeat and satisfied customer. Happy swimming! Your Polaris Team
Zipper bag gets stuck opening and closing from dirt, need to go back to Velcro
Business response:
We're sorry to hear the zipper bag isn't performing as expected, Jim. We appreciate your feedback and will share your comments with our product development team. Please let us know if there is anything else we can do to improve your experience. All the best, Your Polaris Team
Replaced a Pentair with this and am delighted.
Business response:
Thank you for your 5-star review and for choosing Polaris! We appreciate you and hope you enjoy your clean pool. Happy swimming! Your Polaris Team
The Polaris does great. My first one was great also. I have nothing but good things to say about your equipment
Business response:
Thank you for your kind words and positive review, Keith! We appreciate you and hope you enjoy your clean pool. All the best, Your Polaris Team
The polaris is working very well, but something I don't like is that they promise a rebate and so far it's been a month and I haven't received anything, even if it's an apology for the delay. thank you!
Business response:
Thank you for your review, Daisy. Please allow 6-8 weeks for your rebate to be processed. For a status update, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Thank you, Your Polaris Team
Great product that is working well
Business response:
Thank you for your kind words and positive review, Tyler! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Works great replace a 10 year old poloras
Business response:
Thank you for your positive review, Bill! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
This is my 3rd Polaris. Should have gotten something else this time. Never works correctly after rebuilding and have to purchase a new one. Leaves many areas uncleared for days. I will try something new in about 3-6 years when this one quits.
Business response:
We are sorry your cleaner isn't performing as expected, Keith. Please let us know if there is anything we can do to help troubleshoot or improve your experience. You can reach us directly at customerfeedback@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team
Polaris TR28P Pressure Cleaner has a 4.6 star rating with 236 reviews.
Polaris TR28P Pressure Cleaner is closed now. It will open on Monday at 9:00 a.m.