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Polaris Turbo Turtle Pressure Pool Cleaner
About this business
Arrived broken. This item arrived in a prepped up box and a turtle with a broken mechanism so that it only moved backwards. It appeared to have been used before and broken.
NOT HAPPY WITH THIS TURBO TURTLE! Number one problem: the tiny filter inside the float hose connected to the return clogs up very quickly which means it needs to constantly be cleaned out. Number two problem: The sweep hose catches against the float hose and the turtle stops, it should reverse itself and move away but it doesn't not even after 30 minutes or longer, it's stuck. Number three problem: The turtle goes backwards forever without ever reversing and moving forward in the opposite direction. At this point I am fed up... read more
1.0 out of 5 stars THIS IS A PIECE OF CRAP. DO NOT BUY!!!!!! The media could not be loaded. IT DOESNT WORK - IT KEEPS FLIPPING AND FILLING UP WITH WATER AND SHOOTING WATER OUTSIDE THE POOL. I CONTACTED TECH SUPPORT FOR POLARIS AND THEY SENT A NEW MECHANISM. IT STILL DOESNT WORK SO I EMAILED THEM AGAIN AND THEY SAID THAT WAS ALL THEY COULD REPLACE. I AM CURRENTLY EMAILING THEM REQUESTING A REFUND OR A DIFFERENT PRODUCT. THIS IS RIDICULOUS TO SPEND THIS KIND OF MONEY AND IT NOT WORK.
1.0 out of 5 stars Quality way down Had a few over the years and it seems they tried to save money by going cheaper on main sections that matter for longevity..
1.0 out of 5 stars Polaris I purchased this item and installed. The Polaris unit started loosing the bumper wheels. Reinstall the wheels with the same results. Contacted manufacturer and not heard back. I will not purchase this item again. Beware.
1.0 out of 5 stars Quality has gone way down hill This is the 4th Polaris 65 pool cleaner I've purchased in the 22 years I've had my pool. They have typically lasted 5-6 years before you had to start fighting them to keep them from just curling up. This most recent purchase (Turbo Turtle model) is crap right out of the box! Filter freshly backwashed, plenty of pressure from pump and no matter how many times I straighten it out, it keeps curling back up. It's not "hose memory" as tech support will say - hose has been straight... read more
1.0 out of 5 stars Two defective Turtles I have bought two Polaris Turtle Pool Cleaners in the last two months, both of which had severe defects right out of the box. I had to operate the Turtles and then take them apart to figure out what was wrong. The first one spurted water out from under the decorative ‘turtle shell’. The defect was that two sections of the clear plastic water distribution chamber were only loosely fitted together instead of being permanently glued. The second Turtle always turned in one direction. Afte... read more
1.0 out of 5 stars Product Malfunction I have owned two other polaris above ground vaccums over 30 years. I have been very happy and ordered a new one just days ago. When the product arrived it had quqlity control issues. One wheel from the surface unit was unattached and the corresponding screw was unable to secure the wheel because the surface bosy was not threaded properly. I returned said item and proceeded to order another. When the new unit arrived I installed and it does not go in reverse. I have emailed and called th... read more
Product Malfunction I have owned two other polaris above ground vaccums over 30 years. I have been very happy and ordered a new one just days ago. When the product arrived it had quqlity control issues. One wheel from the surface unit was unattached and the corresponding screw was unable to secure the wheel because the surface bosy was not threaded properly. I returned said item and proceeded to order another. When the new unit arrived I installed and it does not go in reverse. I have emailed and called the company Polaris/Z... read more
Frequently asked questions about Polaris Turbo Turtle Pressure Pool Cleaner
How is Polaris Turbo Turtle Pressure Pool Cleaner rated?
Polaris Turbo Turtle Pressure Pool Cleaner has a 3.5 star rating with 324 reviews.
When is Polaris Turbo Turtle Pressure Pool Cleaner open?
Polaris Turbo Turtle Pressure Pool Cleaner is closed now. It will open on Monday at 9:00 a.m.