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Pond Lehocky Giordano
- Legal Services
- Philadelphia, PA
About this business
Location details
2005 Market St 18th Floor, Philadelphia, PA, 19103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Even 1.7 stars is too high for this place. I was referred to them from an old client of theirs. I didn't read the reviews first, my mistake. They called about the online inquiry I made and informed me they couldn't help because a month and a half isn't enough time for them to prepare to represent me despite being informed I have all the medical records and independent medical evaluation. 2 days later they called back and the same outcome. Calling a potential client back after they already informed a potential client they don... read more
Business response:
Rich, we are terribly sorry to hear we we're unable to meet your expectations. Your feedback is important to us, and I will ensure that your concerns are shared with our team. We always seek to improve our processes to better meet the needs of our clients. If you would like us to reconsider your situation or if there's anything more we can do to assist you please give us a call at 800-568-7500 or email us at clientrelations@pondlehocky.com.
I'd give a 0 if I could. I was referred to this lawyer from my husband's job to help with trying to get approved for disability benefits. I spent 3 hours writing down all of my medications, problems, doctors, and the information they needed. All of that was just from the past year. They didn't call back so I called the next day and they said they'd get back to me the same day. That's fine. Well they did. It had not even been 24 hours and they told me no they would not take my case because they don't think they would win beca... read more
Business response:
I'm truly sorry to hear about your frustrating experience. We strive to provide compassionate and effective legal assistance to all our clients. I understand your disappointment and the confusion caused by the handling of your case. Please know that your feedback is important to us. We take all concerns seriously and aim to improve our processes to better serve our clients. We would like to hear more about your story and see if we can work towards a resolution. Give us a call at 800-568-7500 or email us at clientrelations@po... read more
My father passed away and we hired Pond to handle our worker's comp claim. The way Pond handled the case was incompetent, haphazard, and distasteful. Pond withdrew from our case days prior to trial after sitting on the case for +8 months while doing little to no investigative work or case building. They were now offering to retake the case if we ourselves chased down doctors and key participants to get evidence and documents, which is precisely what we hired them to do. Prior to, we thought that the case was going well beca... read more
Business response:
Thomas, thank you for bringing your experience to our attention. We regret to hear that we were unable to meet your expectations, and we appreciate your honest feedback. We sincerely apologize for the distress and inconvenience this situation has caused you and your family and would love to discuss further to hopefully work towards a resolution. Please email us at clientrelations@pondlehocky.com or give us a call at 800-568-7500. Your satisfaction is our top priority.
I had them for my lawyer from March 7 2023 to March 2024 could not take it no more went months not hearing anything so when Social Security would send me paperwork I would call them no answer or would tell me to fill them out. To make along story short I put in paperwork to relieve them as my attorney so they agree then they sent me a letter stating that they waive all attorney fees but some how they received 2500 dollars and I have been trying to get my money back but they keep transferring me all over the place or they ou... read more
Business response:
Michael, we appreciate you taking the time to share your feedback regarding challenges in contacting us. We sincerely apologize for any inconvenience you may have faced. Customer communication is our top priority, and we are actively addressing the issues raised to enhance our responsiveness. Please feel free to contact us directly at clientrelations@pondlehocky.com or give us a call at 800-568-7500, and we will make sure someone assists you. Thank you for bringing this to our attention.
I had a VERY HORRIBLE EXPERIENCE WITH THIS FIRM!!! I was referred by a friend who spoke good of them so on his word I took them @ their merit. However, they wouldn't even take my case to begin with because they said I didn't have a 10yr work history or to call S.S to get my "DLI" from the past 5yrs. So I called my friend and asked him surprisingly "WHEN IR WHERE DID YOU WORK @ FOR THE PAST 10yrs"??? He was confused, said he didn't know what I was talking abou. So I gave him a replay of my intake conversation verbatim and; he... read more
Business response:
George, Thank you for taking the time to share your feedback, and we're genuinely sorry to hear that we were unable to assist you. Our team is dedicated to providing support, and we regret any disappointment you may have experienced. If you’re interested in revisiting your case or exploring alternative solutions, please feel free to reach out at clientrelations@pondlehocky.com or give us a call at 800-568-7500. Your satisfaction is important to us, and we value the chance to address your concerns.
I have pleaded with several lawyers to get help with my case and I've been denied by attorneys and the courts. Social security needs to change the laws and lawyers who cannot help should lose her license or get a better education. I got turned down again, I do have a job but I am suffering from mental and physical effects and I got turned down again. I have to make a living just like everyone else. I would advise anybody who has a job do not contact any attorney at all. You will get denied you will lose everything or you cou... read more
Business response:
Gennifer, We appreciate your feedback, and we're genuinely sorry to hear that we were unable to assist you. Our team is dedicated to providing support, and we regret any disappointment you may have experienced. If you’re interested in revisiting your case or exploring alternative solutions, please feel free to reach out at clientrelations@pondlehocky.com or give us a call at 800-568-7500. Your satisfaction is important to us, and we value the chance to address your concerns.
This attorney's office is horrible at conveying messages back to the client, waiting on a check that's been sitting on someone's desk for 2 weeks because it needs my signature! You'd think they would have sent it to me to sign, not wait for me to call them! The operators read from a screen smh they're supposed to be "legal assistance" not rude office workers telling me, they will contact my team! My team? Team of what?
Business response:
Charlotte, we appreciate you taking the time to share your feedback regarding challenges in contacting us. We sincerely apologize for any inconvenience you may have faced. Customer communication is our top priority, and we are actively addressing the issues raised to enhance our responsiveness. Please feel free to contact us directly at clientrelations@pondlehocky.com or give us a call at 800-568-7500, and we will make sure someone assists you. Thank you for bringing this to our attention.
I'm sick I have to even give them a single star. My final hearing for workers comp is on Wednesday morning and I haven't heard from my "lawyer" or "team". Haven't spoke to my "lawyer" on the phone in months and only spoke to the lawyer 6 times in a calendar year since the injury occurred at work. I see they still find the time to give away eagles tickets and sixers tickets but can't answer the phone or call a client. "We don't have bad clients we have clients in bad situations". The situation is mad no better by an absent la... read more
Business response:
Sorry for any inconvenience. We understand your concerns about and apologize for any and all inconvenience this has caused you. Please contact us at (800) 568-7500 if there's anything we can do to help at this point.
I just signed on with this firm about a week ago,and already I'm getting a bit perturbed. First, as soon as I hit the send button to request info I get slammed with 2 texts and a phone call "wanting to discuss my situation". Now I admire tenacity but damn! slow the roll, I know disability takes time.... they want you you use an app on the phone (hell no!) so I texted that "communications would only be available by text or call" and BAM! immediate call back to "verify information" so my disability claim can be sent in TODAY (... read more
Frequently asked questions about Pond Lehocky Giordano
How is Pond Lehocky Giordano rated?
Pond Lehocky Giordano has a 4.7 star rating with 3,080 reviews.
When is Pond Lehocky Giordano open?
Pond Lehocky Giordano is open now. It will close tomorrow at 12:00 a.m.