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Pond Roofing Company, Inc
- Contractors
- Fairfax, VA
About this business
Welcome to Pond Roofing & Exteriors Pond Roofing & Exteriors has successfully helped Northern Virginia customers with their residential exterior remodeling needs for over 50 years. When Bob Pond founded the company in 1964, he wanted to offer an exceptional roofing experience to his Northern Virginia neighbors based on the quality of work being performed. The company culture was built on getting the work done right – which has remained a key component. In 2001, Bob’s daughter, Betsy, took over as his successor. She brought ... read more
Location details
2985 Prosperity Ave, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called a couple roofing companies because we had some water damage in our upstairs ceiling after some heavy rains. Everyone - including Pond Roofing - was booked out for weeks, but I was lucky enough to speak with the owner Patrick, who squeezed me in one morning for what was supposed to be just an estimate. He arrived a little late, but notified me to let me know (and he gave me an appointment TIME, not a window, so I was fine with that). He did a thorough check in our attic and up on the roof, and told me exactly what wa... read more
Pond Roofing was first-rate in every way. When Shanti came to give me an estimate, he explained everything and even temporarily patched the hole in my roof. He followed up promptly after i signed the contract to discuss the various choices, and made sure i understood what they would be doing. When the actual work was performed, the roofing crews were prompt, professional, and courteous and cleaned everything thoroughly. The same was true of the crew that replaced my gutters. These guys are just terrific! <br />
Business response:
We enjoyed working with you. Thank you for taking the time to leave feedback. We appreciate it. Patrick
His price was twice expensive.
When scheduling an appointment for an estimator, none were available. No problem - the company President (Patrick Readyhough) came out to do the estimate! Of all the bids, he was the only one to look in the attic for signs of problems with the sub-roofing. He is also the only one who walked my roof to assess the job. Professional presentation - price not the lowest but roofing is their core business. Once we decided to go with them, we received all the paperwork via pdf - it was easy to move forward with Pond Roofing. Crew a... read more
They were very professional throughout, did quality work, finished entire roof in two days, spread tarps to protect bushes, cleaned up well taking all old roof material away. They cared about the job they did!
Provider did a very good job. The evaluation of our issue (small roof leak) was done quickly and the representative offered to do a quick patch job given that the actual work couldn't be scheduled for at least a month. He came and repaired it while I was at work, left his card. I later learned he did it on his own dime! Company was responsive, professional, and had overall good customer service. Would hire them again. <br />
Work was rescheduled a couple times but the workers arrived on the day of installation and did a good job. Problem is that when it rains, uneven installation of the gutter guards on the top gutter means water concentrates in the middle of the gutter guard and forms large drops of water which strike the lower gutter guard, making a loud tapping sound even after it rains. <br /> <br />
Work was fine, but I was inconvenienced by avoidable things: <br /> -Failure to call me before arrival on site (happened 2, maybe 3 times) to which we had both agreed; and, <br /> -The estimator (because he failed to call me before arrival) got the scope wrong and under-estimated the cost. When the workmen arrived, I discovered this in a drawing I hadn't seen before; and, <br /> -I was called after the work had been completed because the invoice had been returned. Turns out they sent it to the wrong address. I mention these ... read more
Frequently asked questions about Pond Roofing Company, Inc
How is Pond Roofing Company, Inc rated?
Pond Roofing Company, Inc has a 5 star rating with 1,407 reviews.
When is Pond Roofing Company, Inc open?
Pond Roofing Company, Inc is closed now. It will open tomorrow at 7:00 a.m.