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Pond Roofing Company, Inc

5.0

About this business

Welcome to Pond Roofing & Exteriors Pond Roofing & Exteriors has successfully helped Northern Virginia customers with their residential exterior remodeling needs for over 50 years. When Bob Pond founded the company in 1964, he wanted to offer an exceptional roofing experience to his Northern Virginia neighbors based on the quality of work being performed. The company culture was built on getting the work done right – which has remained a key component. In 2001, Bob’s daughter, Betsy, took over as his successor. She brought ... read more

Location details

2985 Prosperity Ave, Fairfax, VA, 22031, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
5.01,448 reviews
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Christine Voce's profile image
Christine Voce 
11 years ago

They were here all day. They were very thorough. They have a good attention to detail. It did take a long time from the time we called them for them to actually come and do the work, but the roof hasn’t leaked since. 

Mark Joelson's profile image
Mark Joelson 
11 years ago

After we got over the scheduling problem, they did a fine job. They came immediately and took a deposit but weeks passed before they came to actually repair our badly leaking roof. They did come and do an emergency stopgap covering when we called about the continuing leakage. Eventually they came and did the necessary repair work. The work was done well and the price was fair. 

Business response:

[member name removed]- Thank you for taking the time to leave us some feedback. Our repair department has been consistently been booked out about 6-8 weeks for over a year. We make a point to let customers know this when we take a deposit. Then we perform temporary leak stops if possible. It sounds as if you were not properly informed by my staff. I apologize for the miscommunication. I am glad you are otherwise satisfied with our work. Your feedback is a helpful reminder to the staff to making sure this does not happen to o... read more

Matthew Gothers's profile image
Matthew Gothers 
11 years ago

We received quotes from three different vendors, they were in the middle (the highest was a tiny bit higher, the lowest was about 1/3 of the price, but that kind of worried us). <br /> The color matched the siding pieces perfect, you would not even know they had not been there all along. <br /> As stated, they completed the work in one day. They were very friendly and cleaned up well. <br /> The workers that came out to fix the siding were all about the work, never once discussed a bill (we have had this issue with carpet ... read more

elizabeth jenkins's profile image
elizabeth jenkins 
11 years ago

He told me I needed to get rid of my vent. He was very professional and had a big packet of information. They had a long waiting list so it would have been about four weeks before they could get out here, and their prices were on the higher end. He did say that I don't have FRD plywood (another service provider had said that I had FRD plywood and that it needs to be replaced). I told him that the last guy said all my plywood needed to be replaced and wouldn't even send anybody up there without replacing all the plywood becau... read more

Dana Hinesly's profile image
Dana Hinesly 
11 years ago

Everyone I dealt with at Pond was professional and courteous. They called when they said they'd call, showed up when they said they would, and did the work they promised. Any questions I had were answered promptly and thoroughly, either by phone or via email. Product-by-product, their prices were comparable with the lowest quote I received; I went with Pond because they offer a roof venting system (vs. attic fans). When Patrick came out to give me a quote, it was informative and friendly (no hard-sell or hours-long "presenta... read more

JOAN STOLBACH's profile image
JOAN STOLBACH 
11 years ago

Our roof needed to be replaced (it had been re-shingled previously so two layers needed to be removed). In addition, the siding between the two roof elevations had to be replaced and than painted to match the house siding. The coping between our townhouse and the one next door also needed painting. We also wanted to make sure the attic was properly vented - some of the soffits were blocked. We were looking for a company that would be able to do all of the work. We chose Pond because they were thorough, professional, extremel... read more

Deb Wiker's profile image
Deb Wiker 
11 years ago

Found them to be easy to work with, there were no hidden cost, final price came out to be same as quoted estimate. The team arrived on time, all were very professional. They did good job of covering bushes, plants, & shrubs. They did great job of cleaning up afterwards. I would use and recommend them in the future. <br /> 

Anne Johnson's profile image
Anne Johnson 
11 years ago

<p>Pond Roofing was very knowledgeable and competent from bidding through completion of the job. The project manager came by the site frequently to see how the work was progressing. Each team (roofing, siding, gutters) was highly skilled. The house looks beautiful and I would recommend Pond without reservation for any home.l</p> y <br /> 

Marilyn Seagears's profile image
Marilyn Seagears 
11 years ago

Everything went well with the exception of some workers taking it upon themselves to smoke during the installation of the roof. Hopefully that's not the case today. 

Business response:

We thank you for your positive review of our services. A few years ago we discovered some members of one of our crews smoking while roofing. We put a stop to that quick. We appreciate your feedback. 

Frequently asked questions about Pond Roofing Company, Inc

How is Pond Roofing Company, Inc rated?

Pond Roofing Company, Inc has a 5 star rating with 1,448 reviews. 

When is Pond Roofing Company, Inc open?

Pond Roofing Company, Inc is open now. It will close at 4:00 p.m.