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Pond Roofing Company, Inc

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About this business

Welcome to Pond Roofing & Exteriors Pond Roofing & Exteriors has successfully helped Northern Virginia customers with their residential exterior remodeling needs for over 50 years. When Bob Pond founded the company in 1964, he wanted to offer an exceptional roofing experience to his Northern Virginia neighbors based on the quality of work being performed. The company culture was built on getting the work done right – which has remained a key component. In 2001, Bob’s daughter, Betsy, took over as his successor. She brought ... read more

Location details

2985 Prosperity Ave, Fairfax, VA, 22031, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
5.01,342 reviews
5
1,268
4
42
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6
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26 reviews have no rating
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Tom G's profile image
Tom G 
2 years ago

Very professional and trustworthy. Joe was our estimator. He was friendly and we were very confident in his ability to assess the problem (leaking) and find the problem. He came back with an estimate very promptly. It did take a little longer than we would have liked to get the work done (understandable due to supply chain issues, etc.) but they got us on the docket ASAP and got the job done quickly and efficiently (just before we got hit by the remnants of Hurricane Ida.) NO MORE LEAKS! Everything was left immaculately when... read more

Raoul D's profile image
Raoul D 
2 years ago

Professional at all levels. Right from the beginning with with estimator ( Shanti), the installers, the reviewer after the work was done, all performed above par. They made well thought out recommendations and answered all questions thoroughly. Tthe pricing was very reasonable. I would highly recommend this company for any roofing or related work. 

Chris's profile image
Chris 
2 years ago

My best review is to say that we've had two pairs of skylights one after the other. We asked Pond (with whom we had a positive experience several years ago) to take a look at the first set. They diagnosed the problem, provided a fair proposal and, after we accepted, scheduled us promptly. My only disappointment was that the queue was five weeks long but that, no doubt, is due to the justified demand for their work. During that period, another set of skylights began to leak. We contracted with them to fix the second set and, ... read more

Dave T.'s profile image
Dave T. 
on Birdeye

2 years ago

Good Evening Patrick, I really don't do the social media thing but I can personally tell that your Representatives were informative during our initial meeting. They were patient as I asked questions and was very responsive regarding any questions I had later. It was a pleasure working with Anthony and Joe and I will certainly recommend your company and them to anyone I meet. During installation your staff was friendly, quick and made the cleanup look effortless (they worked like a well-oiled machine). I certainly ap... read more

Business response:

Thank you so much for your kind words, S.h.. We really appreciate you taking the time out to share your experience with us. - Pond Roofing Company, Inc 

Richard K's profile image
Richard K 
2 years ago

Every aspect of the job - from initial contact, to estimate, to scheduling, to installation, to follow-up - was friendly, efficient, and high quality. Pond employees clearly explained what was and was not included and they did not try to oversell. We are repeat customers. Pond earned our trust and repeat business. 

Jose B.'s profile image
Jose B. 
on Birdeye

2 years ago

The work was done in one day and they had to remove the old skylights as well as the gutters in order to fit the new skylights. Not only did the sales estimator show great knowledge of what I wanted to do, but the project manager also answered other questions that I had. Their workers arrived on time and their work very professional, they all gave one hundred percent. Everything was just as mentioned by the seller estimator and project manager, they put you in a queue and then on business day they were on time and even their... read more

Business response:

Thank you so much for your kind words, Jose. We really appreciate you taking the time out to share your experience with us. - Pond Roofing Company, Inc 

Dieu Nguyen's profile image
Dieu Nguyen 
2 years ago

Lonnie, the estimator, was honest and very helpful. He worked with me to get an estimate for special requirements and advised on what work was needed or not. I've worked with him on multiple occasions for a few projects through the years. Patrick, the current owner, was very customer focused and ensured the work was done properly. He personally showed up to address an issue with the siding guys to ensure work was being done in accordance with our agreement. The crew was very professional and did quality work. I highly recomm... read more

Elizabeth L's profile image
Elizabeth L 
2 years ago

We selected Pond Roofing for our gutter installation. Pond was recommended by our neighbor and he was right-on with their customer service, estimation process and professionalism! We will recommend Pond Roofing to our friends & neighbors. 

patrick h's profile image
patrick h 
2 years ago

Competitive pricing based upon multiple estimates we obtained. Excellent customer service. Professional and responsive crew from initial visit/consult and estimate to final inspection. Communication before, during and after the job was exceptional. We had a chimney leak issue and Pond worked with us to design and construct a solution and the crew was meticulous in making sure that this important aspect of the job was done correctly. They cleaned up everything and left our place looking great. Highly recommend Pond Roofing. 

Frequently asked questions about Pond Roofing Company, Inc

How is Pond Roofing Company, Inc rated?

Pond Roofing Company, Inc has a 5 star rating with 1,342 reviews. 

When is Pond Roofing Company, Inc open?

Pond Roofing Company, Inc is closed now. It will open on Monday at 7:00 a.m.