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Portico at del Lago Resort and Casino

4.5

About this business

We’ve opened the door to even more thrills at OTB locations – the most popular games around have arrived! These state-of-the-art favorites feature all the familiar sights, sounds, free spins, bonus games and big jackpots you love. Plus, enjoy a winning welcome. 

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu4:30 p.m. to 9:00 p.m.
Fri4:30 p.m. to 9:00 p.m.
Sat4:30 p.m. to 10:00 p.m.
Sun4:30 p.m. to 9:00 p.m.
4.52,531 reviews
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SeptemberH's profile image
SeptemberH 
5 years ago

Drinks were perfect and the food was fantastic. The hostess was very friendly and checked on us thru out our time there! Our waiter was exceptional as well and the General Manager himself came to make sure we enjoyed everything!! Thank you!! 

MellisaV's profile image
MellisaV 
5 years ago

Food was delicious, server was outstanding. It was my son's first time there and his Filet was perfect.. 

MICHAELM's profile image
MICHAELM 
5 years ago

We always have a great experience when we dine at Portico. Service is always excellent, food is always great! My wife and I always look forward dinning there. 

KelleD's profile image
5 years ago

We stayed the night for a trip to Strong. We made reservations ahead of time. There was a snow storm. Place was pretty empty. Our server was Beth. She was AMAZING! She called us her kinda people. It was like we had known each other. She was on top of everything. The food was great. The filet was cooked perfectly. I’d have to say it was better then Ruth’s Chris. Seasoning phenomenal. Only thing I would’ve changed was the woman that sat us at our table. No friendly welcome. Not a smile. Not even sure if she looked up from her ... read more

NicoleM's profile image
5 years ago

Our dinner was...okay. I was expecting the food to be better. Portion size was good and the bread was very yummy. Our server was okay but I did see another server’s interaction with his tables and his demeanor and attention to his tables were what I would expect for this type of restaurant. Our server only spoke to my husband at the start of our dinner. Guess she didn’t realize I was paying since it was my husband’s birthday... not that it should have mattered. We will probably give Portico another try and hope it would meet... read more

Business response:

Thank you for taking the time to provide feedback on your visit to Portico. Your comments are extremely valuable to us as we strive to improve our dining experience every day. I am sorry to hear that we did not meet your expectations in terms of service and food. We have since taken actions to ensure our staff are properly trained on table side service and guest awareness. It would be a pleasure to welcome you back to Portico again soon. With much appreciation, Portico Management 

JosephH's profile image
5 years ago

The food was excellent. Our waiter Joe was great.Everything met our exceeded our expectations 

Business response:

Thank you very much for your kind comments regarding our food and service. We will be sure to share your positive review with our staff. With much appreciation, Portico Management 

StephanieW's profile image
StephanieW 
5 years ago

The food was excellent. The noise level remained a moderate level. I did think it’s funny that the silverware was just wrapped and on the table like Applebee’s rather than proper placement on the table. Follow-up: We went again Oct 2019..... the butter on our filet would not melt because our steaks were cold. Won’t be back. Go to black and blue which never disappoints ! No offer for wine refills, waitresses give 2 star service expect 5 star tip. It’s not worth the money!! 

TonyP's profile image
5 years ago

Have had may meals at the Portigo This last time was not one of the better meals that I have had. 

MelvinK's profile image
5 years ago

Wine was overpriced and so were many of the entre selections. 

Frequently asked questions about Portico at del Lago Resort and Casino

How is Portico at del Lago Resort and Casino rated?

Portico at del Lago Resort and Casino has a 4.5 star rating with 2,531 reviews. 

When is Portico at del Lago Resort and Casino open?

Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.