Potomac Services

Pamela Hein 

on Angi

14 years ago

I have hired Potomac Services to perform 2 dryer vent cleanings for me in the past. This last service seemed to go fine, but the unit was empty so I was not present when the work was performed. Three weeks later my tenant submitted a service request that the dryer was not drying correctly. The service resulted in a significant amount of lint being removed from the dryer. While i'm not sure the removal of lint from the dryer would be covered by the vent service, I wonder about the attention to detail on the service since I wa... read more

Kathleen Jenkins 

on Angi

14 years ago

Overall good service however they could not honor their video coupon because of the type of chimney I have in my town homebut they did give me a monitary discount on the job. I think it would be very helpful for them to state on their coupon that the video can only be done on acertain type of chimney to avoid disappointing their customers. Prior to the service, I told the gentleman doing the sweepingthat our chimney may have never been cleaned/swepted. Not knowing anything about this type of service I thought this would be g... read more

Nancy Tunis 

on Angi

14 years ago

I had a great experience with Potomac Services. The gentleman who returned my inital call was very pleasant and professional. He also called the day before the scheduled service appointment with a reminder. I didn't have to give a several hour window of time for the appointment; they made it for a specific time -- AND, the repairman showed up a few minutes ahead of schedule! While at my house, the repairman went out of his way to show me several different "tricks" to clean/maintain the dryer vent that would obviate the need ... read more

Jeffrey Longo 

on Angi

14 years ago

Potomac was great. Initially I had requested a sweep and inspection, which would cost $175, however when they came out the inspection found that the chimney was in good shape and they said there wasn't any reason to charge for a sweep (it would be waste of money). The technician was verycourteousand spoke very good english. He told me about some minor issues that I should keep an eye on and that would eventually need to be addressed, but be a waste of money to address now as it wasn't a big enough problem to address now. For... read more

Anthony Mata 

on Angi

14 years ago

It was very simple to obtain a quote and schedule Potomac Services to come out to perform the air duct cleaning, chimney sweeping and dryer vent cleaning. Potomac Service showed up to execute the work right on schedule. Each of the jobs were executed professionally and to my satisfaction. They were very courteous and respected of the house. They even answered my questions regarding installing a wood burning stove and how I might replace my current dryer vent. I was very pleased with Potomac Services and will absolutely use t... read more

Deborah Chapdelaine 

on Angi

14 years ago

He was very nice and polite. He showed up 15 minutes early and was done quicker than the 1 1/2 hours that the job was estimated to take. Gave us some good pointers on maintaining our fire place. We will use them again. He cleaned the chimney and did a visual and video inspection. Cleaned up and left no trace that he'd been here. 

Amanda Martz 

on Angi

14 years ago

The technicians called at around 8 to let me know they were running about 15 minutes behind, which I was very impressed with because normally they don't call. They cleaned the airducts and after they were done they let us know what was done and what was found and if there was anything else they could do, just give them a call.One of the technicians, Casey, gave us his direct number. We found out the next morning that the heating system had stopped working. We contacted Casey and he came out to look at it the very next day - ... read more

Grace Moore 

on Angi

14 years ago

Got the companies name from Angie's List and called. They scheduled an appointment convenient for us and showed up exactly when they were supposed. The work was performed professionally and the area cleaned up. We are very pleased with the services of this company. We have a wood stove insert in our brick fireplace and the gentleman knew exactly what do do in cleaning our chimney. I expect to call upon them before long for duct cleaning. Recommend them highly. Cleaning chimney with a wood stove insert in brick fireplace. 

Dolly Smalera 

on Angi

14 years ago

We are pleased with their work. They were on time and did what we expected. They provided a lot of good information on ongoing maintenance as well as answered my questions about other services they provided. Cleaned dryer vent and installed bird guard.