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Potter Heating Cooling & Plumbing
- Heating & Air Conditioning/HVAC
- Canandaigua, NY
About this business
Our Veteran-Owned Company Proudly Specializes in Cleaning, Inspecting, Repair, Installation and Replacement of: boilers, furnaces, air conditioning systems (including ductless mini-split systems), humidifiers and dehumidifiers, ductwork, electronic air cleaners, tank and tankless water heaters, radiant in-floor heat, geo-thermal systems. We service all brands of HVAC equipment. We service natural gas, propane, and oil equipment. We can provide annual backflow testing, as well as repair of backflows if needed.
Location details
2474 State Rte 21, Canandaigua, NY, 14424, United States
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RecommendedReasonably priced, excellent customer service from everyone there.
Potter has the greatest customer service and always follows thru with what they say. Their service man Rick is the absolute best for air conditioning and we would recommend him to anyone, We have dealt with Potter for years for our yearly furnace check up and would also advise anyone to keep in mind that having Potter check your furnace every year is well wirth it. You do not want to lose your heat in the winter. Also if you have air conditioning Rick has 16 years of experience and it is also a good idea to have your A.C c... read more
Business response:
Thank you for highlighting your positive experiences, Margaret! We appreciate your trust in our services and are delighted to hear that Rick has provided exceptional care for your air conditioning needs over the years. Your recommendation means a lot to us, and we look forward to continuing to provide you with reliable HVAC services! -Potter Heating Cooling & Plumbing
I liked the reply time and the results.
Business response:
Hi, Thomas! Thank you for your kind words! We're delighted to hear that we provided you with exceptional service, and truly appreciate your acknowledgement. If you need services in the future, we're always here to help at Potter Heating Cooling & Plumbing!
We had a fantastic experience starting off with the professional Office Staff who was able to answer all of our questions and Chris our estimator was highly knowledgeable and Ryan our installer did a fantastic job. He went above and beyond. We are very pleased. Happy to have ice cold air now. Would highly recommend. This was a five star experience.
Business response:
Thank you so much for your wonderful review, Liz! We're thrilled to hear about your fantastic experience with our team. Our office staff takes great pride in providing clear and helpful information, so we're glad they could answer all of your questions. Chris, our estimator, and Ryan, our installer, are truly dedicated to their work, and it's great to know they exceeded your expectations. Having ice-cold air during the hot months is essential, and we're delighted to have been able to provide that for you. Your recommendatio... read more
😀Every experience we have had with Potter has been positive. From their super-friendly and helpful receptionist to each of their highly capable service techs, everyone does a high quality job and clearly communicates with you. Five star rating!
Business response:
Thank you for your glowing review, Rick! We're thrilled to hear that every experience you've had with us has been positive. Our team takes great pride in providing friendly, helpful service and high-quality work. Clear communication is key to our customer service, and we're glad to know we've met your expectations. Your five-star rating means a lot to us, and if you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help! -Potter Heating Cooling & Plumbing
I researched many heating and cooling company’s to install our furnace and AC before choosing Potter. Potter truly stands behind their service and I am very grateful I picked them to provide for our new system and future services. It’s so hard to find honest and hard working service providers who take pride in their business and their customers. David Giacalone went above and beyond showing his dedication and loyalty towards his Customers. Sometimes things don’t work out exactly as planned, but I am so appreciative of Davi... read more
Business response:
We're thrilled to hear about your positive experience, Lori! We understand how important it is to find a reliable and trustworthy service provider, and we're honored that you chose us for your furnace and AC installation. David and the entire team are dedicated to providing exceptional service and ensuring customer satisfaction. We appreciate your kind words and look forward to continuing to serve you in the future. Thank you for choosing Potter Heating Cooling & Plumbing!
There is no company that I trust more to ensure the longevity of our furnace and ac than Potter. The technicians handle everything with so much care, and ensure we always know what needs to be done to keep our home cozy.
Business response:
Thank you for your trust and kind words, Victoria! We're thrilled to hear that our technicians have consistently provided you with excellent service, handling everything with care and keeping you well-informed. Ensuring the longevity of your furnace and AC is our top priority, and we're delighted to know we've helped keep your home comfortable. We appreciate your continued support and look forward to serving you in the future! -Potter Heating Cooling & Plumbing
Highly recommend them for any service!!
Business response:
Thank you for those high recommendations, Keith! We aim for complete customer satisfaction, and we're honored to have your support. Should you need any services in the future, we'll be here to help! Thank you from all of us at Potter Heating Cooling & Plumbing.
I got onto a bi-annual service agreement with Potter Heating, Cooling and Plumbing Co. because of the emergency work they did for me on my furnace a few years ago. They are without a doubt one of the best companies I've ever had in my home. They just finished the spring AC check-up with a full report, full explanation, on time...everything. Thank you!
Business response:
Thank you for your feedback, John! We're delighted to hear that our emergency furnace work from a few years ago left such a positive impression, and we're thrilled to continue serving you with our bi-annual service agreement. Our team takes pride in providing reliable, thorough, and punctual service, so it's great to know that the recent spring AC check-up met your expectations. Your trust means a lot to us, and we're grateful to be counted among the best companies you've worked with. If you have any questions or need assi... read more
Frequently asked questions about Potter Heating Cooling & Plumbing
How is Potter Heating Cooling & Plumbing rated?
Potter Heating Cooling & Plumbing has a 5 star rating with 395 reviews.
When is Potter Heating Cooling & Plumbing open?
Potter Heating Cooling & Plumbing is open now. It is open 24/7.