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Potter Heating Cooling & Plumbing
- Heating & Air Conditioning/HVAC
- Canandaigua, NY
About this business
Location details
2474 State Rte 21, Canandaigua, NY, 14424, United States
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RecommendedArrived quickly and solved the problem. Very professional.
Business response:
Thank you for the kind words, Jim! We're so glad we could respond quickly and get everything resolved for you. Professional, prompt service is what we strive for every time. Let us know if you ever need anything else! -Potter Heating Cooling & Plumbing
RecommendedNate has been very informative since he has work on our furnace
Business response:
Your compliment puts a smile on our face, Harley! We're glad to hear that Nate has been so informative and helpful with your furnace. Providing clear and thorough information is something we strive for at Potter Heating Cooling & Plumbing, and we're pleased that it made a positive impact. Don't hesitate to reach out if you need anything else—Nate and the rest of our team are here to help!
RecommendedPotter is the friendliest most professional hvac company I’ve utilized. Their techs are always courteous and respectful of my house, even putting boot covers on before walking through. They even set me up with a regular tech so I know who to expect. They notify me the day before and on the way to the appointment so I know when to expect them. Their office staff and techs communicate information efficiently and promptly. Finally, they always seem to treat me fairly and work to resolve issues as quickly as possible. Best HVAC ... read more
Business response:
Thank you so much for the amazing review, Sam! We’re thrilled to hear that you’ve had such positive experiences with our team. We truly believe in providing top-notch service, from start to finish, and it’s great to know that our communication, professionalism, and attention to detail have made a difference for you. Your feedback means the world to us, and we’re so grateful for your trust and loyalty. If you ever need anything in the future, we’re just a call away! -Potter Heating Cooling & Plumbing
RecommendedFound this company on Facebook Penfield page recommendation. Christmas weekend we had an emergency. Texting and talking with the owner I felt completely at ease. The technician who came, Kyle, was amazing. Completely professional, and easy to talk with. He was extremely quick and efficient. Made the whole experience so easy. I highly recommend this company for anyone. They are efficient, punctual, knowledgeable and easy to work with. They are respectful of your property and time. Look no further than this company! 🇺🇸
Business response:
Thank you, Anne-Marie, for the wonderful review! We're so glad to hear that Kyle was able to provide prompt, efficient, and professional service during your emergency, especially over Christmas weekend. It’s great to know that our communication made you feel at ease, and that Kyle’s approach made the experience so smooth. We truly appreciate your high recommendation and are grateful for your kind words about our team’s respect for your time and property. Thank you for trusting Potter Heating Cooling & Plumbing, and we look f... read more
RecommendedHighly recommend! I was without heat on a weekend. My furnace was installed by another company last year, and completely quit. The other company would not return my phone calls! I called Potter Heating and they came right out and fixed it so it would work, then ordered parts to repair the original install! Was completely repaired professionally and respectfully! Highly recommend to anyone out there seeking new install or service.
Business response:
Thank you so much for sharing your experience, Maureen! We're thrilled to hear that we were able to step in and get your heat back up and running. At Potter Heating Cooling & Plumbing, we strive to provide fast, reliable service, especially when our customers are in need. We truly appreciate your kind words about our team and the professionalism shown during the repair process. We’re grateful for your recommendation and look forward to being your go-to company for any future heating and cooling needs!
RecommendedGreat service. They are prompt, professional, and thorough. Very highly recommended.
Business response:
Thank you for your fantastic review, Dick! We're so glad to hear that you were pleased with the service you received. Prompt, professional, and thorough service is exactly what we strive for, and it's great to know we met those expectations for you. Your recommendation means a lot to us, and we’re here for any future needs you may have. Thanks again for choosing Potter Heating Cooling & Plumbing!
RecommendedWe found Potter through a friend and decided to use them for our furnace cleaning. The company was on point with their communication and the technician Mark Mainwaring was very professional and friendly. I will definitely use Potter again and recommend them to everyone
Business response:
Thank you for sharing your experience, Todd! We’re so glad to hear that Mark provided excellent service and that our communication met your expectations. It’s wonderful to know that you’ll be recommending us to others, and we truly appreciate your trust in us. We look forward to serving you again in the future! -Potter Heating Cooling & Plumbing
RecommendedTroy came and fixed our control board on our oil furnace. It’s working better than ever! Thanks Troy and Potter HVAC for the superior service! We definitely recommend Potter to anyone with heating issues. Thank you again!
Business response:
It’s great to hear that Troy was able to fix your furnace and that it’s working better than ever, Tom! Thanks for sharing your positive experience, and for the recommendation! It’s always great to know when our team has made such a positive impact. Let us know if you need anything else! -Potter Heating Cooling & Plumbing
RecommendedThanks to Mark - our furnace is working great again! Thank you Potter!!
Business response:
We're so glad to hear that Mark was able to get your furnace back in top shape, Melissa! Thank you for choosing Potter Heating Cooling & Plumbing—we’re always here to help! If you have any more needs in the future, just let us know. Stay warm!
Frequently asked questions about Potter Heating Cooling & Plumbing
How is Potter Heating Cooling & Plumbing rated?
Potter Heating Cooling & Plumbing has a 4.9 star rating with 719 reviews.
When is Potter Heating Cooling & Plumbing open?
Potter Heating Cooling & Plumbing is open now. It is open 24/7.