Potter Heating Cooling & Plumbing

Business response:

Thank you so much for your wonderful review, Liz! We're thrilled to hear about your fantastic experience with our team. Our office staff takes great pride in providing clear and helpful information, so we're glad they could answer all of your questions. Chris, our estimator, and Ryan, our installer, are truly dedicated to their work, and it's great to know they exceeded your expectations. Having ice-cold air during the hot months is essential, and we're delighted to have been able to provide that for you. Your recommendatio... read more

Business response:

Thank you for your glowing review, Rick! We're thrilled to hear that every experience you've had with us has been positive. Our team takes great pride in providing friendly, helpful service and high-quality work. Clear communication is key to our customer service, and we're glad to know we've met your expectations. Your five-star rating means a lot to us, and if you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help! -Potter Heating Cooling & Plumbing  

Business response:

We're thrilled to hear about your positive experience, Lori! We understand how important it is to find a reliable and trustworthy service provider, and we're honored that you chose us for your furnace and AC installation. David and the entire team are dedicated to providing exceptional service and ensuring customer satisfaction. We appreciate your kind words and look forward to continuing to serve you in the future. Thank you for choosing Potter Heating Cooling & Plumbing! 

Business response:

Thank you for your trust and kind words, Victoria! We're thrilled to hear that our technicians have consistently provided you with excellent service, handling everything with care and keeping you well-informed. Ensuring the longevity of your furnace and AC is our top priority, and we're delighted to know we've helped keep your home comfortable. We appreciate your continued support and look forward to serving you in the future! -Potter Heating Cooling & Plumbing  

Business response:

Thank you for those high recommendations, Keith! We aim for complete customer satisfaction, and we're honored to have your support. Should you need any services in the future, we'll be here to help! Thank you from all of us at Potter Heating Cooling & Plumbing. 

Business response:

Thank you for your feedback, John! We're delighted to hear that our emergency furnace work from a few years ago left such a positive impression, and we're thrilled to continue serving you with our bi-annual service agreement. Our team takes pride in providing reliable, thorough, and punctual service, so it's great to know that the recent spring AC check-up met your expectations. Your trust means a lot to us, and we're grateful to be counted among the best companies you've worked with. If you have any questions or need assi... read more

Business response:

Thank you for sharing your experience with Rick, Judith! We're glad to hear that he was professional, helpful, and friendly while inspecting your AC. We pride ourselves on providing thorough and reliable service, and it's great to know that Rick met your expectations. If you need further assistance or have any questions, please don't hesitate to reach out! Thank you for being the best part of Potter Heating Cooling & Plumbing. 

Business response:

Thank you so much, Fran and John! We're thankful to receive your praise, and deeply appreciate your feedback. We're dedicated to ensure complete customer satisfaction, and we're happy to see that executed here. Should you need help again, Potter Heating Cooling & Plumbing will be here to assist!