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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,949 reviews
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Glen M.'s profile image
6 years ago

as most home owners know, when its time to call a plumer the situation usually isen"t very good. I'am a repeat customer and like to take the time to thank Hope who i spoke with on the phone, Steve the technician , who answered all my questions and went right to work and Ross the owner of Pride Plumbing for hand delivering a pump that i requested . Again thanks. 

Business response:

Plumbing issues are never fun but we are so happy that we can help you out. From beginning to end we are delighted that your experience with us is great. 

Janet F.'s profile image
6 years ago

New toilet Ken did a great job and was extremely efficient. The whole procedure was over and done with 2 hours. He explained all options to me and I was able to select the right product for my home. I used Pride Plumbing numerous times for several years and I always get great service. 

Business response:

Thank you so much for being a valued returning customer of ours Janet, it's because of customers like you that keep us going. 

Craig D.'s profile image
6 years ago

Excellent service Keith explained every step of the was and was very personable 

Business response:

We are so happy that Keith was personable and explained every step along the way on your plumbing repair Craig. 

Natalie P.'s profile image
6 years ago

David was great Got us scheduled quickly, quoted and finished the job well. Very nice. 

Business response:

We are so happy that everything was great from beginning to end Natalie! 

Elinor F.'s profile image
6 years ago

Excellent, friendly, professional, Always count on David to fix the problem and he’s nice to have around. 

Business response:

Thank you for always making us your go to plumbers. We will always make the experience seamless for you from beginning to end. 

Catherine D.'s profile image
Catherine D. 
6 years ago

Excellent service David is my favorite for repairs because I know he will do quality work very efficient and reliable. 

Business response:

Awesome to hear Catherine, anytime you need David or Pride Plumbing we are just a phone call away! 

Charles M.'s profile image
6 years ago

Have already called again Have used in the past, David V (our service rep twice now) was more than courteous and started to dig to the root of the problem, rather than band-aid the issue. He crawled around our attic space to ensure proper venting, listened to the pipes for proper drainage and then attacked the problem professionally. Had all parts in van. Hopefully I won't need to, but will call again if required. 

Business response:

No plumbing issue is ever fun, but we are glad David made sure he got your job done right and could give you that piece of mind. Call us whenever you need us Charles! 

Deborah R.'s profile image
6 years ago

Exceptional service David Valle was courteous and thorough and explained everything in easy to understand manner 

Business response:

We are so happy David could help you out Deborah! 

Mary H.'s profile image
6 years ago

Water was constantly running in toilet. We called because the toilet water was constantly running. The trip charge is taken off of the bill so that was nice. They came out the next day at the time they said they would be here. Colby & Josh was very pleasant and knew what they were doing. Gave us two different options for repairing it. Stuck around to insure that the leak was fixed. Offered a home inspection while they were here. Also the company has a Protection Plan that they offer for future calls. I would definitely recom... read more

Business response:

We are so happy that Colby & Josh were able to help you out. At Pride Plumbing we like to offer our customer many benefits that in the end will save them time and money, we are glad we could help you out Mary! 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,949 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.